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Hamilton Center, Inc. · 1 day ago

Program Assistant - FT

Terre Haute, IN

Full-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

Hamilton Center, Inc. is seeking a Program Assistant to provide clerical support services and assist with daily administrative functions. The role involves patient interaction, provider support, record-keeping, and financial reports.

ConsultingHealth CareWellness

Responsibilities

Performs administrative/clerical functions; carries out routine office procedures, e.g., scans/uploads document, schedules and confirms appointments

Answers telephone, routes call appropriately, takes messages, answers questions, screens call for crisis situations, responds to routine and emergency inquiries. Interact with consumers daily

Maintains all electronic files, consumer charts, and records pertinent to the program

Compiles data, completes forms, makes mathematical calculations, and carries out other tasks related to funding, accreditations, certification, and similar administrative projects as assigned

Uses computers in all aspects of position, e.g., email correspondence, schedules, financial reports, patient files, and program data

Assists in maintaining the inventory of supplies and materials

Assists with billing inquiries and the collection of consumer fees

Screens for presenting problems and specific needs of the consumer and makes notes in chart accordingly

Is familiar with all divisions and departments of the Center to be able to interact with and assist staff. Is familiar with division-wide compliance, regulations/guidelines of quality clinical care

Represents the agency with the public, with potential and active consumers, and with referral sources in a professional, ethical manner that reflects a positive attitude and willingness to assist

Ability to ask sensitive questions about ethnicity and sexual orientation in a tactful and neutral manner, remaining neutral in matters of diversity and inclusion

Keeps all requests for Releases of Information current

Corrects non-clinical errors identified in reports

Participate in training, in-services, and special activities as required or assigned

Performs other duties as assigned

Verifies eligibility and sets up validated insurance information in the EMR

Performs the above listed duties with or without reasonable accommodation

Qualification

Microsoft OfficeData entryTime managementOrganizational skillsTelephone skillsBasic mathematicsRecord maintenanceTypingBilling proceduresFlexibility to multi-taskInterpersonal skills

Required

High School diploma. Additional education in the business field and/or experience desired

Knowledge of and/or skills in business English, basic mathematics, typing, filing, and record maintenance, reception, operation of routine office equipment, time management, billing procedures and fiscal management

Good interpersonal skills

Skills in Microsoft Office (Word, Excel) and data entry/retrieval

Ability to learn HCI's electronic medical records system

Good telephone skills

Time management and organizational skills with flexibility to multi-task

Willingness to use personal transportation to and from work

Valid driver's license in accordance with HCI motor vehicle policy

Maintain current American Red Cross / CPR/ First Aid certification

Maintain current Crisis Prevention Intervention (CPI) certification