Jerry · 1 day ago
Customer Service Agent (Remote)
United States
Full-time
Remote
Entry Level
$19/hr - $21/hr
2+ years expJerry is one of the fastest-growing fintech startups in the U.S., aiming to help car owners save time and money on their high maintenance assets. The Customer Service Agent will be responsible for assisting customers with their insurance policy changes and ensuring customer satisfaction.
Artificial Intelligence (AI)Auto InsuranceInsuranceInsurTech
Responsibilities
Respond to inbound calls from existing customers
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!
Qualification
Required
You can multitask and manage multiple competing priorities
You are passionate about helping others
Has 2+ years of experience working in a call center environment
Benefits
Medical, dental, vision insurance
401K match
Ongoing training and mentorship from our leadership team
Paid time off
Paid parental leave
401(K) plan with employer matching
Wellness benefits
Company
Jerry
Jerry is America's first AllCar™ app. Drivers compare car insurance policies, maintenance and repair costs, and earn safe driving rewards.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$242MKey Investors
Park West Asset ManagementTriplePoint CapitalGoodwater Capital
2023-08-02Series C· $110M
2022-04-01Debt Financing
2021-08-10Series C· $75M
Leadership Team
Art Agrawal
CEO
Musawir Shah
Co-Founder and CTO
Recent News
2025-12-01
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Company data provided by crunchbase