JumpCloud · 5 days ago
HR Business Partner - United States
United States
Full-time
Remote
Mid Level
$105K/yr - $115K/yr
4+ years expJumpCloud® is a unified open directory platform that enables secure management of identities, devices, and access. The Human Resources Business Partner (HRBP) will collaborate closely with Engineering and Product Management teams to enhance organizational performance and culture, while managing key HR processes such as employee relations and performance management.
Cloud Data ServicesCloud ManagementDevOpsInformation TechnologySecurity
Responsibilities
Establish solid Partnerships and Performance Management: Within the first 6 months, establish effective HR partnership with Engineering and Product leadership, resulting in 90% completion and compliance with all performance management activities (reviews, goal setting, calibrations) for assigned organizations
Drive Organizational Health and Engagement: By the end of Year 1, successfully execute engagement and cultural initiatives, resulting in a measurable increase (e.g., 5-point improvement) in key favorable sentiment drivers identified in annual engagement surveys within the assigned organizations
Resolve Employee Relations and Provide Manager Coaching: Manage and resolve 100% of all employee relations (ER) cases promptly, thoroughly, and consistently. Simultaneously, deliver effective Manager 101 Coaching to all assigned front-line managers within 6 months to enhance their leadership skills and proficiency in handling performance issues
Business Partnering: Conduct regular (e.g., bi-weekly) meetings with key Engineering and Product leaders, utilizing tools like Leader’s Intent and Confirmation Briefs to align on strategic people initiatives and confirm understanding of business needs
Manage and Investigate Employee Relations: Independently manage and thoroughly investigate all employee relations issues, ensuring objective documentation and resolution that adheres to company policy and legal requirements across all assigned geographies
Lead Performance Cycles: Coordinate and drive the full performance management lifecycle (mid-year check-ins, year-end reviews, and compensation planning) for the Engineering and Product groups, ensuring fairness and data-driven outcomes
Analyze and Action Exit/Engagement Data: Collect and analyze trends from exit interviews, engagement surveys, and other HR data points, translating insights into actionable recommendations for leadership focused on retention and improved performance
Manager Coaching: Partner with front line managers on coaching opportunities to include feedback, goal setting, performance management, delegation for new and first-time managers
Act with Urgency on Critical Projects: Agilely manage and prioritize multiple HR projects (e.g., organizational change initiatives, policy updates) concurrently, consistently communicating with impact to ensure stakeholders are informed and aligned
Qualification
Required
Proven ability to manage complex employee relations cases (ER)
Expert knowledge of performance management methodologies and coaching techniques
Familiarity with HR systems (ATS, HRIS) and data analysis for organizational health metrics
Typically a minimum of 4 years work experience required, preferably in a HRBP capacity supporting technical or high-growth organizations
The role requires a fully functioning working knowledge of HR principles, including complex areas like employee relations, performance management, and coaching
The HRBP will face varied and complex problems (ER issues, engagement gaps, manager development)
The HRBP operates with autonomy, supervised based on output
They are accountable for developing the approach to complex people problems and are expected to contribute to process improvements based on their experience
The role involves regular interaction with individuals outside the immediate HR team, including senior technical leaders
Benefits
Medical, dental and vision insurance
Short and long term disability
Life insurance
401k savings plan
Unlimited vacation policy
Company
JumpCloud
JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.
501-1000 employees
H1B Sponsorship
JumpCloud has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (3)
2022 (10)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$416.82MKey Investors
Sapphire VenturesBlackRock Innovation CapitalComerica Incorporated
2021-10-19Series F· $66M
2021-09-13Series F· $159M
2021-01-12Series E· $25M
Leadership Team
Rajat Bhargava
CEO
Gregory Keller
CTO and Co-Founder
Recent News
Help Net Security
2026-01-17
2026-01-16
2026-01-11
Company data provided by crunchbase