Anza Mortgage Insurance Corporation · 9 hours ago
Director of Process Engineering
Wilmington, NC
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expAnza Mortgage Insurance Corporation is a fintech startup focused on empowering homeownership through credit risk protection. The Director of Process Engineering and Optimization will lead the creation and strategic direction of the Process Engineering function, driving the adoption of process automation and orchestration to enhance operational efficiency and regulatory compliance.
Insurance
Responsibilities
Collaborate with senior management to set strategic plans and objectives for process automation and optimization, ensuring tight alignment between process engineering goals and Anza's overall corporate strategy
Direct the activities of the Process Engineering functional area, leading teams to develop new methods and solve complex, undefined issues
Ensure that enterprise process architecture directly supports Anza’s corporate strategy, regulatory obligations, capital discipline, and growth objectives
Lead the resolution of complex, cross-functional, and undefined operational challenges by designing scalable, auditable, and resilient workflow systems
Define and build the Process Engineering and Optimization department from the ground up, including its operating model, governance standards, and performance metrics, with a focus on delivering value to internal stakeholders
Recruit, develop, and lead high-performance teams while ensuring resources are deployed effectively to deliver measurable operational, regulatory, and financial value
Lead the successful adoption and implementation of end-to-end process automation and orchestration initiatives, creatively redesigning and optimizing procedures across all business functions
Ensure automated workflows meet stringent requirements for repeatability, auditability, performance visibility, and scalability
Embed control requirements, separation of duties, exception handling, and QC touchpoints into process design
Ensure workflows are defensible under PMIERs, GSE expectations, SOC 2, state insurance regulation, and internal risk governance
Implement a strong operational mindset and requirements gathering capabilities to effectively translate Anza’s business strategy into actionable process plans and engineering requirements
Design productivity models, unit cost benchmarks, straight-through-processing targets, and cycle-time standards
Identify bottleneck drivers and engineer permanent elimination strategies
Serve as the central authority for cross-functional workflow alignment and handoff architecture
Establish enterprise performance reporting tied to automation, throughput, quality, and cost metrics
Qualification
Required
BSE in a process design field such as Industrial, Mechanical, Chemical, or Systems Engineering, or BS/BA in Operations Research or Computer Science/IT
Proven success leading cross-functional transformation initiatives
Deep hands-on experience with workflow management systems in a corporate environment is a must
Demonstrated experience building automation-first, technology-embedded operating models
A strong operational mindset and requirements-gathering capabilities are a must
Demonstrated mastery of core functional areas (process engineering and automation) and their alignment with the company and competitive environment
Proven ability to work on complex, undefined issues and translate business strategy into detailed plans
Experience in a Director or equivalent level role, directing the activities of a functional area or multiple integrated departments
Leadership experience mentoring team members and fostering a high-performance, customer-centric, innovation-driven culture
Significant hands on experience with: BPMN, Camunda 7, Process Mapping & Design, Requirement Elicitation, Stakeholder Management, Process Governance
Preferred
MBA with concentration/specialization in Operations Management, MS in Industrial Engineering, Systems Engineering, Supply Chain, Quality/Reliability Engineering or Computer Science
10+ years of experience in process engineering, operating model design, business transformation, or operational architecture within regulated financial services, fintech, mortgage banking, or insurance
Strong understanding of internal controls, audit requirements, and regulatory compliance in financial services
Successfully developed and led a process engineering function within a similar environment
Java (17+), Spring Boot (3+), Python, AWS, EKS, Unit Testing, GitHub, DR Planning
BPM Professional Certificate
Company
Anza Mortgage Insurance Corporation
Anza Mortgage Insurance Corporation is empowering homeownership through credit risk protection.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase