Anza Mortgage Insurance Corporation · 10 hours ago
Director of Process Engineering
Wilmington, NC
Full-time
Onsite
Director/ExecutiveAnza Mortgage Insurance Corporation is a fintech startup focused on empowering homeownership through credit risk protection. The Director of Process Engineering will lead the creation and strategic direction of the Process Engineering and Optimization function, driving the adoption of end-to-end process automation and ensuring alignment with the company's business goals.
Responsibilities
Collaborate with senior management to set strategic plans and objectives for process automation and optimization, ensuring tight alignment between process engineering goals and Anza's overall corporate strategy
Direct the activities of the Process Engineering functional area, leading teams to develop new methods and solve complex, undefined issues
Ensure that enterprise process architecture directly supports Anza’s corporate strategy, regulatory obligations, capital discipline, and growth objectives
Lead the resolution of complex, cross-functional, and undefined operational challenges by designing scalable, auditable, and resilient workflow systems
Define and build the Process Engineering and Optimization department from the ground up, including its operating model, governance standards, and performance metrics, with a focus on delivering value to internal stakeholders
Recruit, develop, and lead high-performance teams while ensuring resources are deployed effectively to deliver measurable operational, regulatory, and financial value
Lead the successful adoption and implementation of end-to-end process automation and orchestration initiatives, creatively redesigning and optimizing procedures across all business functions
Ensure automated workflows meet stringent requirements for repeatability, auditability, performance visibility, and scalability
Embed control requirements, separation of duties, exception handling, and QC touchpoints into process design
Ensure workflows are defensible under PMIERs, GSE expectations, SOC 2, state insurance regulation, and internal risk governance
Implement a strong operational mindset and requirements gathering capabilities to effectively translate Anza’s business strategy into actionable process plans and engineering requirements
Design productivity models, unit cost benchmarks, straight-through-processing targets, and cycle-time standards
Identify bottleneck drivers and engineer permanent elimination strategies
Serve as the central authority for cross-functional workflow alignment and handoff architecture
Establish enterprise performance reporting tied to automation, throughput, quality, and cost metrics
Qualification
Required
Experience in process engineering and optimization within a fintech or related industry
Proven track record of leading teams and managing complex projects
Strong understanding of end-to-end process automation and orchestration
Ability to collaborate with senior management to align process engineering goals with corporate strategy
Experience in defining and building operational models and governance standards
Knowledge of regulatory compliance and risk management frameworks
Strong analytical skills to identify bottlenecks and engineer elimination strategies
Experience in establishing performance metrics and KPIs for process efficiency
Company
Anza Mortgage Insurance Corporation
Anza Mortgage Insurance Corporation is empowering homeownership through credit risk protection.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase