Ciena · 10 hours ago
JIRA Automation Intern with AI/GAI Insights
United States
Internship
Remote
InternCiena is a global leader in high-speed connectivity committed to a people-first approach. They are seeking an enthusiastic JIRA Automation Intern to support projects by leveraging JIRA automation to streamline operations and contribute insights on AI/GAI processes.
CollaborationDeliverySoftwareTelecommunications
Responsibilities
Assist in the utilization of JIRA's automation features to enhance project workflows and efficiency. Support the team in managing JIRA configurations, focusing on automation rules without administering the system directly
Collaborate with team members to gather requirements for automating repetitive tasks within JIRA
Participate in the exploration and application of AI/GAI concepts to support project objectives
Help in documenting JIRA processes and automation workflows for internal use
Engage with internal teams to gather feedback on the JIRA automation features and suggest improvements
Assist in training initiatives by preparing materials that highlight the use of JIRA automation tools
Stay informed about the latest trends in JIRA automation and AI/GAI technologies to contribute to team discussions
Qualification
Required
Current enrollment in or recent graduation from a Bachelor's program in Computer Science, Information Technology, or a related field, with a keen interest in JIRA and AI/GAI
Basic understanding of JIRA, particularly its automation features
A strong desire to learn about AI/GAI processes and their application in a business context
Excellent problem-solving skills and a detail-oriented mindset
Effective communication skills, capable of conveying ideas to both technical and non-technical team members
Proactive in reaching out to colleagues and customers to gather information or provide assistance
An organized approach to tasks and the ability to manage multiple priorities
A team player mindset with the ability to also work independently when required
Understanding of scripting (Bash, etc..), APIs (JIRA)
Demonstrated coding skills in different languages (Python, Javascript, etc...)
Benefits
Employee Assistance Program (EAP)
Company-paid holidays
Paid sick leave
Vacation pay as required by applicable laws
Company
Ciena
Ciena collaborates with customers to unlock the strategic potential of their networks and and change the way they perform and compete.
Founded in 1992
5001-10000 employees
H1B Sponsorship
Ciena has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (21)
2023 (36)
2022 (44)
2021 (30)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-07IPO
1995-12-01Series C
1994-12-01Series B
Leadership Team
Gary Smith
President & CEO
Kevin Kimberlin
Co-Founder
Recent News
The Motley Fool
2026-01-12
2026-01-09
2026-01-06
Company data provided by crunchbase