Liberty Bank - CT · 1 week ago
EFT Specialist
Middletown, CT 06457, USA
Full-time
Onsite
New Grad, Entry LevelLiberty Bank is committed to maximizing impact and promoting a sustainable future through community engagement. The EFT Specialist position is responsible for processing EFT bank disputes and ensuring a positive customer experience while collaborating with internal partners.
BankingFinancial Services
Responsibilities
Responsible for investigating and researching Regulation E Error Resolution disputes in accordance with Regulation E Electronic Funds Transfer requirements
Process chargeback adjustment entries to Fiserv
Serves as the main point of contact for customer-related questions and requests and ensures timely resolution of customer debit card issues
Serves as a back for wire transfers
Qualification
Required
Attention to Detail: Crucial for accuracy in financial data
Strong oral, written, and interpersonal communication
Technical Proficiency: Familiarity with banking software, payment technologies and Microsoft Office Suite
Problem solving: Ability to resolve complex issues efficiently
Regulatory Knowledge: Understanding of financial laws and compliance
High analytical aptitude with the ability to synthesize information from multiple sources simultaneously
Ability to build and maintain strong working relationships, functions well in a team environment and independently
Company
Liberty Bank - CT
Established in 1825, Liberty Bank has over $8.0 billion in assets and more than 50 banking offices across Connecticut and Massachusetts.
Founded in 1825
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David Glidden
President & CEO
Paul S Young
Chief Financial Officer
Recent News
Hartford Business Journal
2025-07-13
2025-07-07
Company data provided by crunchbase