Call Center Sales Representative jobs in United States
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Spectrum · 10 hours ago

Call Center Sales Representative

Spectrum is a leading provider of communication and entertainment products, and they are seeking a Call Center Sales Representative to engage with customers over the phone. In this role, you will introduce customers to Spectrum's services, drive sales, and contribute to the company's growth by maximizing revenue opportunities.

Digital EntertainmentInternetTelecommunications
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Responsibilities

Engage incoming callers with professionalism and introduce Spectrum’s products and services to drive sales
Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication
Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers
Collaborate with other departments to resolve customer issues and promote current marketing campaigns
Master Spectrum’s order processing systems and become a subject matter expert on our offerings
Stay informed about competitors to position Spectrum’s services effectively

Qualification

Sales achievementComputer proficiencyCable communications knowledgeVerbal communicationTask organizationJudgmentWritten communicationInitiative

Required

Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
High school diploma or equivalent
Demonstrated achievement in sales goals
Communicate clearly and professionally with customers and colleagues
Demonstrate proficiency in computer and consumer electronics
Use personal computers and relevant software, including billing systems
Display strong verbal and written communication skills
Organize and prioritize tasks effectively
Show judgment and initiative in performing job duties
Understand cable communications products and services, including TV, internet and telephone

Preferred

2+ years of call center sales experience

Benefits

Free and discounted Spectrum services like internet, TV, and mobile

Company

Spectrum

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Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Funding

Current Stage
Public Company
Total Funding
$11.4M
Key Investors
North Carolina Department of Information Technology
2023-09-01Grant· $11.4M
2015-05-26Acquired
2007-03-01IPO

Leadership Team

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Dinesh Jain
Chief Operating Officer
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Ken Guiberson
Group Vice President, Digital Self-Service
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Company data provided by crunchbase