DT Site Support Specialist Chicago Heights (F/M/X) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Solvay · 18 hours ago

DT Site Support Specialist Chicago Heights (F/M/X)

Solvay is a pioneering chemical company dedicated to delivering essential solutions globally. As a DT Site Support Specialist, you will manage technical issues, maintain IT infrastructure, and support end-users to ensure efficient IT support services at the sites.

Advanced MaterialsChemicalChemical EngineeringManufacturing
check
Comp. & Benefits
check
H1B Sponsor Likelynote

Responsibilities

Troubleshooting and resolving technical issues to minimize downtime and disruption
Supporting end-users with technical assistance and training on IT tools and systems
Monitoring IT systems to identify and address potential issues proactively
Collaborating with regional and global IT teams to provide local implementation activities for IT projects and initiatives
Assisting with assuring compliance with IT policies, security standards, and operational procedures in the local environment
Documenting local support requests, solutions, and infrastructure configurations for future reference
Staying updated on emerging IT technologies and recommending improvements for the site

Qualification

IT SupportITIL processesTechnical troubleshootingSite IT OperationsCollaboration with IT teamsProactive approachProblem-solvingAdaptability

Required

Relevant education degree or equivalent in Information Technology, Computer Science, or a comparable field
Relevant work experience in IT Support or Site IT Operations
Expert in providing technical support for IT infrastructure and digital technology services at the site level to ensure seamless operations and minimal downtime
Deep knowledge of ITIL processes, as well as maintaining hardware, software, and networking components to address and resolve user issues efficiently
Extensive expertise in managing site-specific IT systems, including servers, end-user devices, and network equipment, to support local business functions
Experienced in collaborating with global IT teams to implement and support site-level technology solutions aligned with organizational goals
Proactive in identifying and resolving IT issues to enhance user experience
Adaptability to site-specific IT challenges and evolving technology needs
Collaborative mindset to work effectively with IT teams, vendors, and end-users
Problem-solving approach to address technical challenges with practical solutions

Benefits

Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.
Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.
Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses.

Company

Solvay is a science company that offers chemicals, plastics, and composites.

H1B Sponsorship

Solvay has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (3)
2022 (7)
2021 (3)
2020 (8)

Funding

Current Stage
Public Company
Total Funding
$600M
2024-05-30Post Ipo Debt· $600M
2017-03-24Post Ipo Equity
2012-01-23IPO

Leadership Team

leader-logo
Tatjana Bachem
Chief Audit and Risk Management Officer
linkedin
Company data provided by crunchbase