Land O'Lakes Venture37 · 1 week ago
Sales Operations & Account Specialist
Munson Lakes Nutrition, a joint venture with Land O'Lakes, is seeking a Sales Operations & Account Specialist. This role supports the sales team by managing operational processes and engaging in direct customer sales to ensure efficient order management and customer satisfaction.
AgricultureAgTechMarketingTrading Platform
Responsibilities
Lead and manage feed order processing, ensuring accuracy, timeliness, and alignment with operational schedules
Develop and implement standardized procedures for order tracking, communication, and issue resolution
Monitor and analyze order trends to identify process improvements and efficiency gains
Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions
Actively sell products and services to assigned accounts, ensuring alignment with company goals
Collaborate with the Sales Manager to execute sales strategies and achieve targets
Oversee pricing models and formulation bid preparation in collaboration with the Sales Manager
Maintain and update pricing sheets, bid tracking systems, and nutrition tools to ensure competitive and accurate proposals
Act as a primary liaison for customer inquiries, ensuring timely and professional responses
Manage complaint documentation and resolution processes in alignment with quality assurance standards
Partner with the Quality Manager to maintain QA records, testing logs, and corrective action reports
Ensure compliance with company standards and regulatory requirements in all sales operations activities
Prepare internal reports, dashboards, and performance metrics to support data-driven decision-making
Coordinate sales meetings, customer visits, and events to enhance team effectiveness
Maintain accurate customer databases and communication logs
Qualification
Required
Bachelor's degree in Animal Science, Agriculture, Business, or related field
3+ years of experience in sales operations, account management, or related roles
Proven ability to sell and manage customer relationships effectively
Strong organizational and analytical skills
Proficiency in Microsoft Office and CRM systems
Ability to manage multiple priorities and drive process improvements
Strategic thinker with a proactive, solutions-oriented mindset
Excellent communication and interpersonal skills
Ability to foster strong customer relationships and collaborate across teams
Benefits
A broad portfolio of benefits to keep you and your family at your best
Company
Land O'Lakes Venture37
Land O'Lakes Venture37 provides agricultural system development initiatives with market insights and technological knowledge.
Funding
Current Stage
Growth StageLeadership Team
Recent News
South Africa Today
2025-05-29
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