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Atlantic Union Bank · 21 hours ago

Business Systems Analyst I (Hybrid)

Glen Allen, VA

Full-time

Hybrid

Senior Level

5+ years exp

Atlantic Union Bank is seeking a Business Systems Analyst I who will serve as the primary systems manager for designated platforms. This role involves translating business needs into technical requirements, collaborating with stakeholders to enhance systems, and ensuring effective implementation of technology solutions.

BankingFinancial ServicesWealth Management

Growth Opportunities

Responsibilities

Translate business requirements into technical requirements to guide the implementation of new features, systems, and enhancements and upgrades

Work with vendors to ensure the system solution satisfies the business requirements

Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals

Act as technical focal point for the business in the presentation of the new system/application to Atlantic Union’s Application and Architecture Review Board

Assist with design sessions in prototyping new system or functionality for the purpose of enhancing business processes, operations, and information process flow; develop diagrams and flowcharts of system view – Technical maps

Develop and maintain design documentation (data flow diagrams, workflows) working across the organization for documenting integration points between systems

Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification

Improve systems and operational workflows by studying current practices and designing modifications/enhancements

Help identify control points in new systems designs and workflows and works with customers to ensure the working environments are properly controlled

Help review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems

Provide ongoing support structure is in place and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment

Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process

Represent production changes to the Change Control Board complying with the requirements of this process

Represent project related system change efforts in Change Control Board Forum

Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support

Assist with handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies

Qualification

Business analysisSystems design documentationTechnical requirements translationData flow diagramsTroubleshootingBanking operations knowledgeAnalytical skillsProblem-solving skillsCommunication skillsTeam collaborationCritical thinking

Required

College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience

Minimum of 5+ years related work experience

Strong IT background with an understanding of banking operations, products, processes and procedures

Excellent analytical and creative problem-solving skills

Excellent written and oral communication skills

Ability to conduct research into systems issues and products as required

Ability to communicate ideas in both technical and user-friendly language

Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills

Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis

Experience working in a team-oriented, collaborative and customer centric environment

Familiarity with corporate security policies and managing user access/profiles