Float Customer Service Representative I jobs in United States
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Bank of Bird-in-Hand · 1 day ago

Float Customer Service Representative I

Bank of Bird-in-Hand is built on integrity, excellence, and teamwork. They are actively seeking a Float Customer Service Representative I to assist customers with opening deposit accounts and resolving account-related inquiries.

BankingFinancial ServicesService Industry

Responsibilities

Assist customers with opening all types of deposit accounts
Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary
Assist customers with routine account-related requests such as funds transfers, automatic funds transfers (AFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties
Perform teller duties as needed

Qualification

Customer service experienceBanking experienceHigh School Diploma

Required

High School Diploma or equivalent required
2+ years of customer service experience

Preferred

Previous Banking Experience

Benefits

Competitive Medical, Dental, Vision Coverage
401(k) Retirement Plan
Company Paid Life, STD, and LTD
Health Savings Account (HSA) & Flexible Spending Account (FSA) options
Paid Time Off (PTO), Volunteer Time Off (VTO), and Birthday PTO
12 Paid Holidays
Tuition Reimbursement
Company Events and Picnics

Company

Bank of Bird-in-Hand

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In 2013, we realized a need in the Lancaster County community for a different banking experience – one that focuses on relationships rather than transactions, one that was willing to go off the beaten path to meet its customers’ needs.

Funding

Current Stage
Growth Stage

Leadership Team

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diane mccracken, cissp
CISO/CTO
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Robert Fenwick
Chief Financial Officer
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Company data provided by crunchbase