Frymaster · 1 week ago
Customer Service Rep I (58831)
Shreveport, LA
Full-time
Onsite
Entry Level
1+ years expFrymaster is a company that designs, manufactures, and supplies commercial fryer equipment for the global foodservice market. As a Customer Service Rep I, you will be responsible for monitoring customer purchase orders, processing memos, and providing support for your assigned territory while responding to inbound customer inquiries.
Customer ServiceFood and BeverageMachinery ManufacturingManufacturing
Responsibilities
Entering, monitoring, and tracking customer purchase orders
Process debit/credit memos through the software system
Logistics support/resolutions
Providing knowledgeable customer support for assigned territory
Maintain a good relationship with factory representatives and dealers
Receive customer purchase orders via email for processing
Resolves routine and basic problems and communicates solution or requested information to the customer
Communication with outside sales team and internal departments
May utilize a customer relationship application or database to record activities and research product information
Work is routine or follows standard procedures
May train or mentor less experienced CSRs
Qualification
Required
High School diploma or equivalent
1-3 years of Customer Service experience required
Familiar with MS Office applications; ability to operate all related equipment for the role
Customer oriented; capable of effectively dealing with all levels of internal and external contacts
Effective communications and interpersonal skills
Time management skills
Basic planning and problem solving/analytical skills
Able to function in a fast-paced environment coping with frequent changes, delays or unexpected events
Must be able to sit for long periods of time
Must be able to lift 25 pounds
Preferred
Manufacturing background preferred but not required
Benefits
Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program
Employee Events and more…
Company
Frymaster
Frymaster supplies commercial fryers, frying systems, water-bath thermalizes, pasta cookers, and other related products.
501-1000 employees
Funding
Current Stage
Late StageRecent News
Google Patent
2025-02-17
Company data provided by crunchbase