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Vinfen · 19 hours ago

Residential Program Director I

Brockton, MA

Full-time

Onsite

Mid, Senior Level

$61K/yr - $61K/yr

3+ years exp

Vinfen is a nonprofit, health and human services organization that provides community-based services to individuals with mental health conditions and disabilities. The Residential Program Director I oversees clinical, financial, and administrative operations of specified programs, ensuring compliance with standards and quality of services provided.

AssociationHealth Care

Responsibilities

Directs and manages the activities of program staff. Hires staff appropriate to the position. Utilizes staff appropriately with the goal of optimizing effort and achieving operational and financial goals

Manages staff performance. Provides direction, training, and coaching; implements recognition and rewards programs; conducts performance planning and review sessions; provides guidance on career development. Responsible for counseling and corrective action programs, as necessary

Ensures that the intake of prospective persons served is completed in a timely, professional manner; arranges and performs intake procedures, conducts initial assessment of persons’ served appropriateness for program

Provides supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques. Assists managers in completing comprehensive assessment for persons served. Participates in various internal and external meetings regarding treatment/support planning

Ensures research into housing and subsidy opportunities for referred individuals; provides assistance with all elements of the application process, as necessary. Follows through with all requirements and documentation as outlined

Provides outreach and create environments in which family, friends, and established relationships of the person served can be fostered

Provides problem resolution for staff and persons served

Fosters teamwork and leadership in work groups

Provides staff with new and updated policies and directives

Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served

Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures

Assists in the development of, and manages adherence to, program budgets

Ensures collection of program fees and service delivery data

Represents Vinfen in professional, trade, regulatory, and funding source organizations; participates in committees, meetings, and other activities, as requested

Serves as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers

Manages adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensures plans and corrective actions are implemented and reported

Responds to internal and external data collection and reporting requests

Ensures program quality and achievement of goals and objective, as well as managing quality improvements

Provides on-call back up and on-site support and intervention, when necessary

Stores, administers, documents, and disposes of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy. Ensures program compliance with Vinfen MAP protocols

Maintains and enhances staff’s knowledge of human services issues, trends, and techniques

Ensures maintenance and safety of physical sites

Performs other related duties, as required

Qualification

Human Services ManagementCrisis Intervention TechniquesFinancial ManagementSupervisory ExperienceAdvocacy TechniquesCultural SensitivityComputer ProficiencyAssessment PracticesParticipatory PlanningEmpowerment TechniquesSafety Care CertificationCPR CertificationFirst Aid CertificationMAP CertificationNET CertificationCBIS CertificationCommunication SkillsTeam LeadershipDecision-MakingDocumentation Skills

Required

A minimum of three years' experience in progressively responsible human services functions, of which two years have been in a supervisory capacity

A high school diploma or equivalent is required

Driving is a requirement for this position using either a Vinfen van or personal vehicle

A valid driver's license must be presented at the time of employment

Incumbents must be at least 21 years of age

Must have maintained a valid US driver's license for at least six months

Must be able to pass a driver's screening background check

Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position

Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift

Ability to operate a computer and other office equipment such as a calculator, copier, and printer

Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways

Ability to assist clients with tasks of daily living

Ability to remain in a stationary position 50% of the time as needed

Ability to bend, reach, file, sit, stand, and move around the facility

Ability to speak, hear, and communicate with clients, staff, and external representatives

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

CPR is required within two weeks of hire

First Aid is required within two weeks of hire

MAP is required within 90 days of hire

Safety Care is required within 90 days of hire