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Campers Inn RV · 1 day ago

Parts Manager

Greater Phoenix Area

Full-time

Onsite

Mid, Senior Level

5+ years exp

Campers Inn RV is looking for a Parts Manager to run a profitable and efficient parts department. The role involves managing staff, ensuring customer satisfaction, and overseeing the department's compliance with relevant regulations.

AutomotiveLogistics

Responsibilities

Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs

Prepare and administer an annual operating budget for the parts department

Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales

Hire, train, motivate, counsel, and monitor the performance of all parts department staff

Direct and schedule the activities of all parts department employees

Monitor parts department employees' payroll records

Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction

Handle customer complaints immediately and according to the dealership's guidelines

Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business

Monitor and adjust inventory to minimize obsolescence

Qualification

Automotive parts experienceSales experienceMS OfficeMotility Systems2KCustomer serviceVerbal communicationWritten communicationTeam management

Required

High school diploma or equivalent is required

Valid driver's license and good driving record is required

Five years of experience in an automotive parts department is preferred

Some sales experience is required

Ability to read and comprehend instructions and information

Excellent verbal and written communication skills

Ability to operate the department profitably within dealership guidelines

Ability to use a computer and other office equipment

Knowledge of MS Office

Knowledge or ability to learn company system applications, including Motility Systems2K and other applicable software

Requires continuous visual ability for use of computer, files, and reports

Ability to bend or sit for long periods of time

Ability to reach above shoulders and lift a minimum of 50 pounds

Preferred

Five years of experience in an automotive parts department is preferred

Benefits

Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education

Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:

Major Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance (Basic, Supplemental, Spouse, and Child available)

Employee Assistance Program (EAP)

Paid Time Off

Qualified retirement plan (401k)

Fair and competitive compensation