Corsair · 1 day ago
Sales Operations Manager - US
Milpitas, CA
Full-time
Onsite
Mid, Senior Level
$130K/yr - $150K/yrCorsair is a leading global developer and manufacturer of high-performance gaming and streaming gear. They are seeking a Sales Operations Manager to provide support throughout the sales process, ensuring timely order fulfillment and effective communication between departments to optimize performance and customer satisfaction.
ComputerHardwareManufacturing
Responsibilities
Provide Sales Operations support from price quotes thru order fulfillment, backlog management, on time deliveries, invoice disputes/resolutions and general customer inquiries
Ensure orders, shipments and deliveries are executed based on delivery expectations that meet customer requirements and follow company guidelines, with a focus on minimizing Chargebacks from Customer programs
Ensure entire customer request for quote (RFQ) process from request to order fulfillment is processed in a timely manner by all support representatives
Coordinate with Accounting on revenue recognition, credit approval, accounts receivable management, and cash applications Validate and analyze sell through data to ensure customers’ inventory levels are proactively managed and the corresponding sell through trends align with the regional sales managers and account managers goals, and with the company goals and forecast
Perform sales analytics and performance measurement reporting against key performance indicators (i.e. order accuracy, order booking within defined thresholds, on time shipment, on time delivery, backlog management, container management)
Perform ERP Administration and implement changes for continual process improvements
Work closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success. Aligns reporting, training, and operational metrics with these performance management priorities
Provide leadership to assure alignment, teamwork and transparency across departments. Liaises with sales, client services, marketing, legal, IT, and supply chain
Apply project management concepts when working with the Information Systems team to define and implement processes which will maximize systematic processing
Implement process improvements to support business growth and scalability; collaborate with other functional areas where needed to ensure processes are holistic. Utilize Collaborative Planning with respective customers for revenue and predictability
Partner with customers on supply chain initiatives that will improve end-to-end performance
Identify cost savings opportunities and implement operational efficiencies where needed
Drive direct customers to implement EDI order and Return Merchandise Authorization (RMA) processing
Initiate Collaborative Planning, Forecasting and Replenishment (CPFR) processes with key customers
Create and implement regular scorecard review processes with key customers to compare their performance to other customers, and to compare Corsair performance to other vendors
Establish weekly customer metrics highlighting trends by customer and channel
Facilitate and drive to closure customer specific marketing programs and promotions
Focus on Internal and External Audits to ensure compliance for SOD’s and SOX’s requirements. Good detailed/audit of SOP’s for compliance
Exhibit ability to work effectively with people at all levels of the organization
Interpret and communicate work procedures and company policies to team members
Maintain professional internal and external relationships that meet Corsair’s core values
Qualification
Required
Provide Sales Operations support from price quotes thru order fulfillment, backlog management, on time deliveries, invoice disputes/resolutions and general customer inquiries
Ensure orders, shipments and deliveries are executed based on delivery expectations that meet customer requirements and follow company guidelines, with a focus on minimizing Chargebacks from Customer programs
Ensure entire customer request for quote (RFQ) process from request to order fulfillment is processed in a timely manner by all support representatives
Coordinate with Accounting on revenue recognition, credit approval, accounts receivable management, and cash applications
Validate and analyze sell through data to ensure customers' inventory levels are proactively managed and the corresponding sell through trends align with the regional sales managers and account managers goals, and with the company goals and forecast
Perform sales analytics and performance measurement reporting against key performance indicators (i.e. order accuracy, order booking within defined thresholds, on time shipment, on time delivery, backlog management, container management)
Perform ERP Administration and implement changes for continual process improvements
Work closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success
Aligns reporting, training, and operational metrics with these performance management priorities
Provide leadership to assure alignment, teamwork and transparency across departments
Liaises with sales, client services, marketing, legal, IT, and supply chain
Apply project management concepts when working with the Information Systems team to define and implement processes which will maximize systematic processing
Implement process improvements to support business growth and scalability; collaborate with other functional areas where needed to ensure processes are holistic
Utilize Collaborative Planning with respective customers for revenue and predictability
Partner with customers on supply chain initiatives that will improve end-to-end performance
Identify cost savings opportunities and implement operational efficiencies where needed
Drive direct customers to implement EDI order and Return Merchandise Authorization (RMA) processing
Initiate Collaborative Planning, Forecasting and Replenishment (CPFR) processes with key customers
Create and implement regular scorecard review processes with key customers to compare their performance to other customers, and to compare Corsair performance to other vendors
Establish weekly customer metrics highlighting trends by customer and channel
Facilitate and drive to closure customer specific marketing programs and promotions
Focus on Internal and External Audits to ensure compliance for SOD's and SOX's requirements
Good detailed/audit of SOP's for compliance
Exhibit ability to work effectively with people at all levels of the organization
Interpret and communicate work procedures and company policies to team members
Maintain professional internal and external relationships that meet Corsair's core values
Benefits
Comprehensive medical, dental, and vision benefits
Bonus
401K Plan
Tuition Assistance
Employee Discount Purchase Program
Paid Parental Leave
Employee Stock Purchase Program
Generous paid time off and holidays
Pet Insurance
Company
Corsair
Corsair Memory is a computer peripherals and hardware company providing DDR3 memory upgrades, USB flash drives, power supply units and more.
Founded in 1994
1001-5000 employees
H1B Sponsorship
Corsair has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (5)
2023 (10)
2022 (6)
2021 (9)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$305MKey Investors
Bank of AmericaFrancisco Partners
2025-07-02Post Ipo Debt· $225M
2020-09-22IPO
2017-07-13Acquired
Leadership Team
Thi La
Chief Executive Officer
G
Gordon Mattingly
Chief Financial Officer
Recent News
2026-01-09
2026-01-09
Company data provided by crunchbase