White Cap Canada ยท 2 days ago
Rental Coordinator - Engineered Services
Indianapolis_46221
Full-time
Onsite
Entry, Mid Level
2+ years expWhite Cap Canada is a leading North American distributor for professional contractors, committed to Building Trust on Every Job. They are hiring a Rental Coordinator to manage rental orders, maintain files, and communicate inventory needs while ensuring customer satisfaction and operational efficiency.
Construction
Responsibilities
Enters and invoices all rental orders
Maintains files on all rental jobs
Communicates inventory needs to manager and purchasing department
Oversees repair and maintenance of all rental hardware
Communicates any problems such as shortages, delivery issues, damage, etc., to sales and/or customers
Communicates any equipment needs to manager
Performs other duties as assigned
Review and distribution of job write up including contact information, billing instructions, job cost details, and engineering instructions to appropriate parties
System entry of Bill of Material received from engineering
Distribution of the Bill of Material to Operations
Communicate and set ship dates with Sales Rep
Coordinate and confirm required equipment substitutions with Engineering, Sales, and Operations
Issue and expedite orders for all consumable and special-order materials
Issue and expedite orders for re-rent material as needed and communicate status with Operations
Manage all backorders for order to ensure that ship date can be met
Finalize shipping schedule with Sales and Customer
Generate final pull tickets & system drawings for Operations
Generate Bills of Lading for shipment
Notify sales of all shipments including copies of the Bills of Lading
Generate system billing. Confirm all items are accounted for and billed, including freight, engineering, consumables, and special-order items
Review with appropriate sales representative and send to customer
Manage all back orders, follow up shipments, and additional orders in the same manner
Send Return Instructions to customer including primary contact, scheduling process, bundling instructions, and maintenance charges listing
Send tally sheets by area or by project/including or excluding quantities per customer request
Notify Operations/Returns Team Leader of incoming return, including re-rent items that need to be segregated
Receive return information including counts, cleaning, and damage charges, and return photos from Returns leader and:
Notify Customer/Sales of any count discrepancies from customer generated counts, as well as bundling and cleaning issues to prevent future problems
Enter return and generate return billing including damage and cleaning charges. Provide appropriate documentation for all damage/cleaning charges
Generate final billing and notify sales of all final lost equipment charges
Ensure that all re-rent for project is accounted for and returned or transferred to new project in system
Audit project file to make sure all required information is included
Secondary contact for all customer inquiries. Develop thorough understanding of product offerings of Jobsite Formwork division
Creation and maintenance of project files
Liaison between sales, engineering, and operations to communicate changes to projects to all involved parties
Ability to communicate professionally with customers, vendors, and all levels of the organization
Review and approval of all re-rent billing and freight billing
Assisting with month end closing including creation and distribution of continuation and return billing to salesman
Special projects assigned by management
Qualification
Required
Generally has 2-5 years of experience
Enters and invoices all rental orders
Maintains files on all rental jobs
Communicates inventory needs to manager and purchasing department
Oversees repair and maintenance of all rental hardware
Communicates any problems such as shortages, delivery issues, damage, etc., to sales and/or customers
Communicates any equipment needs to manager
Review and distribution of job write up including contact information, billing instructions, job cost details, and engineering instructions to appropriate parties
System entry of Bill of Material received from engineering
Distribution of the Bill of Material to Operations
Communicate and set ship dates with Sales Rep
Coordinate and confirm required equipment substitutions with Engineering, Sales, and Operations
Issue and expedite orders for all consumable and special-order materials
Issue and expedite orders for re-rent material as needed and communicate status with Operations
Manage all backorders for order to ensure that ship date can be met
Finalize shipping schedule with Sales and Customer
Generate final pull tickets & system drawings for Operations
Generate Bills of Lading for shipment
Notify sales of all shipments including copies of the Bills of Lading
Generate system billing. Confirm all items are accounted for and billed, including freight, engineering, consumables, and special-order items
Review with appropriate sales representative and send to customer
Manage all back orders, follow up shipments, and additional orders in the same manner
Send Return Instructions to customer including primary contact, scheduling process, bundling instructions, and maintenance charges listing
Send tally sheets by area or by project/including or excluding quantities per customer request
Notify Operations/Returns Team Leader of incoming return, including re-rent items that need to be segregated
Receive return information including counts, cleaning, and damage charges, and return photos from Returns leader
Notify Customer/Sales of any count discrepancies from customer generated counts, as well as bundling and cleaning issues to prevent future problems
Enter return and generate return billing including damage and cleaning charges. Provide appropriate documentation for all damage/cleaning charges
Generate final billing and notify sales of all final lost equipment charges
Ensure that all re-rent for project is accounted for and returned or transferred to new project in system
Audit project file to make sure all required information is included
Secondary contact for all customer inquiries
Develop thorough understanding of product offerings of Jobsite Formwork division
Creation and maintenance of project files
Liaison between sales, engineering, and operations to communicate changes to projects to all involved parties
Ability to communicate professionally with customers, vendors, and all levels of the organization
Review and approval of all re-rent billing and freight billing
Assisting with month end closing including creation and distribution of continuation and return billing to salesman
Special projects assigned by management
Benefits
Medical
Dental
Vision
401(k) with company match
Tuition reimbursement
Company
White Cap Canada
Official White Cap Canada Account.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase