ECLARO ยท 7 hours ago
Restaurants Systems Manager
New York, NY
Full-time
Onsite
Mid, Senior Level
$125K/yr - $135K/yr
5+ years expECLARO is a leading technology solutions provider, and they are seeking a Restaurants Systems Manager. This role oversees all restaurant and digital applications, ensuring systems are stable, efficient, and aligned with business objectives while supporting corporate and franchise operations.
Staffing & Recruiting
Responsibilities
Manages and configures restaurant technology applications, including POS, Online menus, third-party marketplaces (UberEATS, DoorDash, Grubhub, etc.) and other digital ordering platforms
Assist with network tasks (VPNs, routers) and security system installations/maintenance
Coordinate all technology needs for new locations, including hardware procurement and setup
Manages all digital menu administration, ensuring accurate pricing, promotions, and visuals
Manages and closely partners with vendors to diagnose and resolve technical issues related to application performance, connectivity, and downed equipment
Evaluates system upgrades or enhancements, ensuring software solutions align with business needs and improve operational efficiency, making recommendations to leadership
Maintains and develops technical/user documentation for applications
Documents and resolves hardware/software failures proactively
Qualification
Required
Strong understanding of POS systems, cloud-based platforms, and store technology infrastructure
Experience with Toast, ERP Systems, and Online ordering software solutions
Strong verbal and written communication skills, with the ability to effectively engage with internal customers, external customers, vendors, and franchisees
Ability to independently solve practical and abstract problems and deal with a variety of known and unknown variables
Strong planning and prioritization skills to meet tight deadlines
Experience working with vendor support teams to resolve application-related issues
Initiative and strong time/project management skills
Ability to quickly adapt to change
Minimum of 5 years of experience with business/restaurant application management
Preferred
Experience with cloud-based POS systems (e.g., Toast, Brink, or similar)
Background working online ordering platforms, Restaurant365
Previous experience supporting franchise operations is highly desirable
Company
ECLARO
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines.
1001-5000 employees
H1B Sponsorship
ECLARO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Nicholas Butcher
QA CTO Label Specialist
Dan Broderick
Chief Delivery Officer
Company data provided by crunchbase