Crystal Clean · 1 day ago
IT Infrastructure Manager
Hoffman Estates, IL
Full-time
Onsite
Mid, Senior Level
$150K/yr - $165K/yr
4+ years expCrystal Clean is one of the nation’s leading privately held companies in the environmental waste services industry. The IT Infrastructure Manager is responsible for leading and managing the company’s infrastructure function across data center, cloud, network, storage, and compute environments while ensuring operational reliability and team development.
CleanTechEnvironmental EngineeringManufacturingProfessional ServicesService IndustryWaste Management
Responsibilities
Own the overall infrastructure roadmap, aligning data center, cloud (Azure), network, storage, and compute platforms with business and IT strategy
Guide the evolution from hybrid infrastructure toward increased cloud adoption, standardization, and operational efficiency
Establish and enforce infrastructure standards for availability, performance, monitoring, backup, and disaster recovery
Ensure infrastructure platforms are scalable, resilient, and cost-effective
Accountable for day-to-day infrastructure stability, availability, and incident resolution outcomes
Oversee infrastructure lifecycle management, including capacity planning, patching, upgrades, hardware refreshes, and cloud optimization
Act as the management escalation point for major incidents and systemic issues, coordinating across IT teams and vendors
Ensure runbooks, operational documentation, and technical standards are current and consistently followed
Directly manage a team of infrastructure engineers and administrators
Set clear expectations, priorities, and performance objectives for the infrastructure team
Coach and develop staff through regular one-on-ones, feedback, and skills development plans
Identify skill gaps and contribute to hiring, workforce planning, and succession planning
Foster a culture of accountability, continuous improvement, and shared ownership
Identify opportunities for automation and orchestration within infrastructure operations to improve efficiency and reliability
Ensure infrastructure platforms are capable of supporting AI-enabled tools and services
Partner with IT leadership to evaluate early AI and automation use cases such as predictive monitoring or service optimization
Prioritize automation initiatives based on operational impact and business value
Partner with the Security team to ensure infrastructure designs and configurations align with zero-trust principles and risk management objectives
Ensure infrastructure platforms support vulnerability remediation, segmentation, logging, and security monitoring requirements
Participate in risk assessments and remediation planning related to infrastructure services
Manage relationships with infrastructure vendors, cloud providers, and managed service partners
Ensure vendor performance aligns with SLAs, security requirements, and cost expectations
Collaborate with IT Support, Application Support, Security, and Business Systems teams to deliver reliable end-to-end services
Communicate infrastructure health, risks, and roadmap progress to IT leadership
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field; equivalent experience considered
4-8 years of progressive infrastructure experience across cloud, data center, and network environments
2+ years in an infrastructure leadership or people management role
Strong working knowledge of Microsoft Azure, virtualization platforms, and Windows/Linux server environments
Solid understanding of networking fundamentals including routing, switching, firewalls, VPN, and SD-WAN
Familiarity with endpoint management, asset visibility, or configuration management platforms such as Tanium
Familiarity with infrastructure automation and scripting concepts
Experience with monitoring, observability, and incident management practices
Experience with disaster recovery and business continuity planning
Benefits
Health, Dental and Vision insurance
Wellness Program
Flexible Spending Accounts
Life Insurance
Long-Term Disability
Employee Assistance Program
Tuition Reimbursement
Company
Crystal Clean
Crystal Clean is a national leader in the environmental services market, providing the smart alternative.
1001-5000 employees
H1B Sponsorship
Crystal Clean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-07-19Acquired
2008-03-12IPO
Leadership Team
Joseph Chalhoub
President, CEO & Director
Recent News
2025-03-06
Company data provided by crunchbase