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International Education Corporation · 1 day ago

Payment Specialist (60668)

Phoenix, AZ

Full-time

Onsite

New Grad, Entry Level

International Education Corporation is a leader in post-secondary career education, seeking a Payment Specialist to join their team. The role involves performing cash collections activities for institutional loans and assisting in coordinating collection efforts while ensuring compliance with regulatory requirements.

Higher Education

Responsibilities

Stay current and follow all HEOA Disclosure and Regulation Z requirements, including Truth in Lending and Consumer Financial Protection Bureau requirements applicable to collection activities

Responsible for outbound calls, e-mailing and/or sending letters to inactive students with past due balances to obtain payments

Ensures the collection goals assigned are met each month and strives to exceed this goal

Ensures the proper number of collection activities are performed per day/week to meet account collection goals set by supervisor

Perform skip tracing activities in locating borrowers

Assist Collections Supervisor in data collections and report preparation on an on-going basis as required

Making 80-100 outbound calls daily

Good skip tracing skills

Good knowledge of all system databases

Assist training of the Collection Associate

Qualification

HEOA Disclosure knowledgeRegulation Z knowledgeSkip tracingData collectionOutbound callingSystem databases knowledgeTraining skills

Required