Top Prospect Group · 13 hours ago
IT Systems Support Administrator
Hartford, CT
Full-time
Hybrid
Entry Level
$60K/yr - $70K/yr
3+ years expTop Prospect Group is seeking a motivated Junior Systems & Network Administrator to join their in-house IT support team. This role involves providing remote and on-site support for servers, networks, and end-user systems across multiple client environments.
Human ResourcesRecruitingStaffing Agency
Hiring Manager
Vanessa Rahanaev
Responsibilities
Provide remote technical support for clients’ workstations, servers, and network infrastructure
Troubleshoot issues related to Windows OS, Microsoft 365, networking, and VOIP systems
Manage tickets, documentation, and communication through ConnectWise or similar tools
Maintain and support network devices, firewalls, and VPNs
Participate in an on-call rotation several times per year for after-hours support
Qualification
Required
3+ years of IT experience in a support or systems/network administration role
Proficiency with Windows 10/11, Windows Server (2012R2–2022), and virtualization (Hyper-V, VMware)
Experience with Microsoft 365 administration (Exchange, SharePoint, OneDrive, Azure)
Strong understanding of networking concepts: VLANs, VPNs, firewalls, and routing protocols
Familiarity with security tools (AV, EDR/MDR) and VOIP systems
Preferred
Industry certifications (A+, Network+, Security+, Microsoft 365, or Windows Server)
Benefits
Benefits
Company
Top Prospect Group
Top Prospect Group is an HR company that offers staffing solutions for information technology and creative marketing professionals.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2024-04-03Acquired
Recent News
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