University Housing - The University of Georgia ยท 22 hours ago
Desk Assistant
Athens, GA
Full-time
Onsite
New Grad
$11.75/hr - $11.75/hrThe University of Georgia is the state's flagship university and is committed to providing comfortable and secure housing options for its students. The Desk Assistant role involves providing exemplary customer service, supporting community office staff, and managing administrative tasks within the housing department.
Higher Education
Responsibilities
Provide exemplary customer service to all residents, guests, visitors, faculty and staff who interact with community desks and community office spaces
Function as a resource for accurate information concerning Housing and university operations
Support the community office staff by performing assigned administrative responsibilities effectively and efficiently
Assist in the opening, closing, and transition of residence halls. This may require early arrival and late departures, as well as working during break periods and finals week
Support, communicate, enforce and abide by all university and department policies, procedures and regulations
Follow appropriate protocols in addressing incidents and potential policy violations
Assist community office staff during a crisis or emergency, maintaining appropriate confidentiality
Participate in all departmental and community training
Participate in all meeting activities including, but not limited to: staff meetings, community staff meetings and one-on-one meetings with supervisor
Follow appropriate community desk policies and procedures including, but not limited to: key management, equipment check-out and access control
Sort, record, distribute and forward mail, packages and newspapers according to United States Postal Service regulations and community procedures
Perform other duties consistent with the purpose of the position as assigned
Qualification
Required
Must be enrolled on at least a half-time basis at the University of Georgia when classes are in session (i.e., enrolled in a minimum of six credit hours for undergraduate and professional students during fall/spring semesters; enrolled in a minimum of five credit hours for graduate students during fall/spring semesters)
Must be in good standing with the Office of Student Conduct and University Housing
Student employees are considered temporary employees
May not exceed 20 hours of work per week across all student staff positions if positions are held in multiple departments
May not exceed 6 consecutive hours of work per shift
Must be available to work a minimum of 8 hours of desk shifts per week
Required to work during some home football games as required by your assigned community
Provide exemplary customer service to all residents, guests, visitors, faculty and staff who interact with community desks and community office spaces
Function as a resource for accurate information concerning Housing and university operations
Support the community office staff by performing assigned administrative responsibilities effectively and efficiently
Assist in the opening, closing, and transition of residence halls
Support, communicate, enforce and abide by all university and department policies, procedures and regulations
Follow appropriate protocols in addressing incidents and potential policy violations
Assist community office staff during a crisis or emergency, maintaining appropriate confidentiality
Participate in all departmental and community training
Participate in all meeting activities including, but not limited to: staff meetings, community staff meetings and one-on-one meetings with supervisor
Follow appropriate community desk policies and procedures including, but not limited to: key management, equipment check-out and access control
Sort, record, distribute and forward mail, packages and newspapers according to United States Postal Service regulations and community procedures
Preferred
Resume/CV
Cover Letter
Company
University Housing - The University of Georgia
The University of Georgia, a land-grant and sea-grant university with state-wide commitments and responsibilities, is the state's flagship institution of higher education.
Founded in 1963
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase