Burberry · 1 week ago
General Manager | The Domain
Austin, TX
Full-time
Onsite
Director/ExecutiveBurberry is a creative company that aims to unlock imagination and drive sustainable luxury. The General Manager will provide leadership for the store, focusing on employee and customer experience while driving performance and growth through operational excellence.
Apparel
Responsibilities
Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team
Be on the shop floor
Be a presence leading on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours
Monitor, coach and provide feedback to the store team to deliver excellent customer experience
Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store
Drive the use of digital assets to enhance the customer experience
Retain and develop talent
Lead, inspire and manage a high performing, positive store team
Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning
Establish a learning culture and maintain a strong connection of the store team to the Brand
Advocate product
Have excellent product knowledge and drive the same standard across the store team
Maintain a strong understanding of product sales performance and optimise sales of the available inventory
Nurture customer relationships
Establish and embed customer focused behaviours across the store team
Build and cultivate long term customer relationships and lead the team to do the same
Drive store performance and productivity
Build and maintain familiarity with the local external environment; customers, competitors and talent
Maintain a commercial mindset and continually identify and convert opportunities to drive store performance
Drive operational excellence across all areas of the store
Ensure compliance with all corporate standards, policies and initiatives
Health and Safety
Ensure your store has a written plan in place that details the actions to be taken in the event of an emergency evacuation. This plan must be practiced at least annually, involving all employees, and recorded on Rivo as having been completed
Qualification
Required
Demonstrated alignment with the Burberry Store Management behaviours: Service Focused, Leading to Inspire, Commercially Aware, Developing Talent, Driving Excellence
Local language plus English
A passion for and interest in fashion, and a luxury ethos
A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites
Awareness of local employment and retail legislation
Flexible to work as required to meet store needs
Experience in a luxury brand or in a luxury service and selling environment
Retail Management experience appropriate to the role, to be assessed based on the size and complexity of previous roles. Metrics will include sales turnover and volume and the number and types of roles previously managed
Company
Burberry
Burberry remains a quintessentially British brand, with a closely connected, creative thinking culture at its heart.
Founded in 1891
10001+ employees
H1B Sponsorship
Burberry has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Kate Ferry
Chief Financial Officer
Recent News
Markets | Mail Online
2026-01-18
2025-12-18
2025-12-18
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