Customer Care Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

ACL Digital ยท 10 hours ago

Customer Care Representative

positionNashville, TN
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$20/hr - $20/hr

ACL Digital is a company seeking a Customer Care Representative to join their team in Nashville, Tennessee. The role involves assisting in coordinating schedules, conducting client interviews, managing casework, and providing legal research and documentation support.

Business IntelligenceCloud ComputingDevOpsHardwareInformation TechnologyInternet of ThingsMobile AppsRetail TechnologySaaSSoftware
check
H1B Sponsor Likelynote

Responsibilities

Assist in coordinating and communicating schedules to internal/external Clients
Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney
Timely management of casework, including proper documentation and case resolution
Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately
Work efficiently / effectively in multiple databases to extract information
Attend workgroup meetings and participate in discussions
Assist leadership team, as necessary

Qualification

Technical skillsCustomer service experienceTime managementVerbal communicationWritten communicationAttention to detailCritical thinkingProblem-solving

Required

Must have a bachelor's or associate degree
Customer service or call center experience a plus
Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.)
Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision
Excellent verbal and written communications skills
Keen attention to detail and adherence to deadlines
Strong time management, note-taking, email organization, and distribution skills
Critical thinking and problem-solving skills

Company

ACL Digital

twittertwittertwitter
Glassdoor3.8
company-logo
ACL Digital is a design-led digital engineering and transformation firm.
dateFounded in 1992
location
Bangalore, Karnataka, IND
people-size1001-5000 employees
web-link
https://www.acldigital.com/

H1B Sponsorship

ACL Digital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (29)
2023 (26)
2022 (33)
2021 (20)
2020 (19)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Srikanth Raghavan
Associate Vice President
linkedin

Recent News

EIN Presswire
Mobile Worldwide Interoperability For Microwave Access (WiMAX) Market: Future Demand and Top Key Players Analysis | 2029
2025-12-02
PR Newswire
ACL Digital and AIM FUTURE Partner to Drive Innovation in Edge AI
2025-11-28
Precedence Research
Innovative Drug CRO Market to Soar USD 96.06 Billion by 2035, Expanding at 5.44% CAGR
2025-11-28
Company data provided by crunchbase