Beacon Health System · 1 day ago
Systems Apps Spec I N/E (BMG)
South Bend, IN
Full-time
Onsite
Mid Level
3+ years expBeacon Health System is a healthcare organization dedicated to delivering outstanding care and inspiring health. They are seeking a Systems Apps Spec I N/E to provide training and support to team members and physicians on BMG computer applications/systems, including project planning, implementation, and troubleshooting.
FitnessHealth Care
Responsibilities
Providing training to team members and physicians at BMG sites on new and existing computer applications/systems (primarily the Allscripts ProPM and Allscripts Pro EHR electronic health records) and providing overall support of these systems by planning and implementing computer applications/systems in accordance with established BMG policies and procedures
Coordinating and developing training session content; utilizing outside vendors and consultants as needed
Developing and maintaining training manuals and related documentation
Developing new programs and reports, maintaining existing programs, and modifying reports
Conducting new team member orientation to BMG performance standards, policies, and procedures, as it relates to system software
Monitoring all projects and providing periodic status reports, in accordance with established BMG procedures, to the Director of Finance
Meeting with Directors/Practice Managers to teach them proper utilization and review of revenue cycle practice reports (i.e. error report, untracked encounter report, exception report, etc.)
Conducting classroom training and simulation sessions for core competencies in system utilization. Consulting and providing support for initiatives on staff's educational needs and training assessments
Facilitating and assisting in implementation of changes in software and billing protocols, as approved
Maintaining competence and keeping abreast of changes in software applications and current standards for physician office operations, to serve as a resource for BMG
Assisting providers on customization of ProEHR based on physician/provider specialty/needs
Creating ProEHR protocols/short lists to maximize efficiency of system
Working with physicians to ensure quality of documentation supports billed services
Training new physicians/providers as well as re-training physicians/providers during system upgrades
Meeting with Directors/Practice Managers, team members and physicians as necessary to adequately define their requirements and business needs
Acting as a liaison with and advocate for the BMG department/physician office
Facilitating the timely delivery of solutions which meet the need of the BMG department/physician office
Providing feedback to Directors/Practice Managers on training progress/achievements of team members
Communicating, as needed, with management to facilitate the overall satisfaction, perceptions, and improvement of team member education
Performing troubleshooting activities to avoid potential problems. Communicating verbally (by phone and in person) and in writing and visually observing CRT, keyboard, and printed representations
Performing system tests and analyzing test results
Attending and participating in professional seminars and continuing education as approved
Reading monthly Medicare/Medicaid/CHA bulletins and working with the staff at various sites to ensure information is clearly understood
Working closely with Managed Care Department to assist in managed care educational efforts
Providing excellent customer services. Also communicating with team members and physicians in a courteous, responsive, and helpful manner
Establishing and maintaining effective working relationships with team members and physicians
Assisting Information Systems Department and the Director of Finance with Medical Information System upgrades and conversions
Identifying and communicating to the Director of Finance (and others as appropriate) regarding areas of improvement as it relates to the billing process and the electronic medical records system
Participating in group meetings and problem-solving groups as requested by the Director of Finance
Taking a leadership role in moving forward and implementing Lean Management concepts as well as leading and participating on Kaizen events
Completing other job-related duties and projects as directed
Attending and participating in department meetings and is accountable for all information shared
Completing mandatory education, annual competencies, and department specific education within established timeframes
Completing annual employee health requirements within established timeframes
Maintaining license/certification, registration in good standing throughout fiscal year
Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department
Consistently utilizing appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self
Adhering to regulatory agency requirements, survey process and compliance
Complying with established organization and department policies
Available to work overtime in addition to working additional or other shifts and schedules when required
Qualification
Required
Bachelor's degree in business administration, Healthcare Administration, or another appropriate field or equivalent experience
A minimum of three years progressively responsible medical practice experience
Technical skills and knowledge necessary to effectively use and support various software and hardware
Skills to perform systems analysis activities
Knowledge of networking concepts, servers, databases, reporting tools and programming languages
Ability to pay close attention to details
Interpersonal and communication skills (both verbal and written) necessary to make clear and effective presentations and to effectively interact with BMG management, team members, physicians, and vendor representatives
Effective training skills
Ability to analyze, design, organize, write, communicate, and evaluate training materials
Accurate knowledge of medical billing procedures, office procedures, third party insurance, Medicare, Medicaid, worker's compensation, and CPT and ICD-9-CM coding
Advanced knowledge of the Allscripts ProPM and Electronic Medical Records systems
Ability to operate PCs, computer terminals, printers, audio visual equipment, etc
Knowledge of and competency in communicating BMG policies and procedures to BMG team members
Maintaining license/certification, registration in good standing throughout fiscal year
Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department
Ability to work overtime in addition to working additional or other shifts and schedules when required
Preferred
Training and experience with those software and hardware products regularly used by BMG
Experience with third party insurances, Medicare, Medicaid, CPT and ICD-9-CM coding and physician office practices
Company
Beacon Health System
Beacon Health System is a Hospital & Health Care centre providing health care facilities
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$5.54MKey Investors
Health Resources and Services Administration
2024-12-18Grant· $0.14M
2024-05-08Grant· $5.4M
Leadership Team
Kreg Gruber
Chief Executive Officer
Phil Newbold
CEO Emeritus
Recent News
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