Harmony Healthcare Long Island · 1 week ago
FRONT DESK RECEPTIONIST TEMP
Westbury, NY
Full-time
Onsite
Entry Level
$22/hr - $24/hr
1+ years expHarmony Healthcare Long Island is a non-profit healthcare organization dedicated to providing exceptional health care for all patients. They are seeking a Front Desk Receptionist to greet and assist patients, manage check-in and registration processes, and handle patient communications in a professional manner.
AdultDentalEducationHealth CareNon Profit
Responsibilities
Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner
Responsible for patient check-in, registration, and check-out
Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy
Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record
Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record
Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc
Verifies whether a referral or pre-authorization of medical necessity is required for visit
Assists patients with changing their primary care provider if applicable
Enters eligible patients into the sliding scale program and enter all necessary information in the electronic record
Collects and processes payment due for visit and complete the daily cash reconciliation process
Schedules patients appointments in accordance with criteria established by the health center
Performs appointment reminder calls and no-show calls
Manages a large volume of incoming calls on a multi-line phone system. Handles all calls politely and professionally and refers calls to the appropriate staff member
Communicates and coordinates with physicians and/or clinical staff to ensure timely patient care
Records and relays messages to the appropriate staff member
Opens, sorts, and distribute mail and faxes
Performs other clerical duties such as filling, photocopying, and scanning of medical records
Provides coverage in other departments or health centers as needed
Performs other related duties, as assigned
Qualification
Required
High school diploma or equivalent required
Bilingual in English and Spanish/Creole required
Proficient computer skills (i.e. Microsoft Office & Outlook)
Good customer service and communication skills
Ability to multitask and pay attention details
Health insurance verification, authorization, and/or billing knowledge required
Preferred
One (1) year clerical experience in a medical setting
Benefits
Health and dental insurance
Paid time off
401-K with company match
Paid holidays
Employee discounts
Much more
Company
Harmony Healthcare Long Island
Harmony Healthcare Long Island is a healthcare center that provides adult and family medicine, paediatric care, and dental services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Nemiroff, LCSW
President/CEO
Savitree Pestano
Chief Financial Officer
Company data provided by crunchbase