Community Solutions for Children, Families, and Individuals · 1 day ago
Program Supervisor
Gilroy, CA
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $70K/yr
4+ years expCommunity Solutions for Children, Families, and Individuals is a comprehensive nonprofit human services agency in Santa Clara County. The Program Supervisor is responsible for overseeing the day-to-day operations of the assigned program and supervising staff to ensure high-quality service delivery in line with agency goals and regulations.
CharityChildrenHealth CareMental HealthNon ProfitWomen's
No H1B
Responsibilities
Oversight of day to day operations of the program in collaboration with the Program Manager. Provides direct supervision of staff, as assigned. Assists with hiring, performance evaluation and progressive disciplinary actions. Participates in the supervision and evaluation of service delivery quality and content
In collaboration with the Program Manager, monitors the program effectiveness
Identify and coordinates quality improvement activities (year-round auditing) including review of outcomes
Ensures crisis line protocols/procedures are followed
Coordinates and ensures staff and the program’s daily activities are completed efficiently
Reviews documentation of direct reports’ charts to ensure audit ready charts
Provides direct services, as needed. Provides back-up coverage for crisis response for evening and after hours
Provides professional development mentoring for staff, as well as, new employee orientation training, when required
Participates in internal and external meetings (County, community, and agency and team meetings), as requested
Facilitate team meetings in a strength-based manner – building trust and addressing concerns in a strength-based manner
Provides back-up coverage for Program Manager
Ensure productivity targets are met and if needed effective improvement plans are developed
Ensure that tracking tools are kept up and maintained
Ensure program capacity and outreach efforts are being maintained
Ensure adherence to contracts deliverables and outcomes
Work collaboratively with other Agency divisions
Promotes cultural awareness and competence
Develops and maintains collaborative relationships with appropriate community organizations and system providers
Demonstrates an understanding of HIPPA, confidentiality laws and policies, and assures the highest degree of confidentiality in the implementation of all responsibilities and duties
For IPA/SA team, advocates on behalf of the intimate partner abuse survivors with systems, institutions, agencies and at community meetings
Frequent travel is required to participate in Agency team meetings
Successfully completes all training requirements for this position to ensure agency and contract compliance
Provides transportation in personal or agency vehicles, including but not limited to the transportation of clients and/or another assigned Agency business
Performs first aid as needed based on training and certification
Qualification
Required
Bachelor's degree or equivalent of 4 years of work experience in related field
Must demonstrate some strong leadership and management experience
Demonstrated ability to work effectively in a team-oriented work environment
Empowerment, advocacy and support techniques for victims/survivors of violence, people with mental illness and/or substance abuse issues
For IPA/SA team, must possess solid understanding of issues of violence against women, dynamics of intimate partner abuse and sexual assault
Must be able to meet and receive a criminal records clearance as required by specific programs, licensing regulations and Community Solutions practices
License: Possess a valid California driver's license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency's liability insurance requirements
Requires an automobile to perform routine job duties
COVID-19 Vaccination: Please note that Community Solutions has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and clients. As a condition of employment, Community Solutions employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law
Preferred
Master's degree
Mental Health Rehabilitation Specialist (MHRS) certification
1-year management experience in a related field
Demonstrated ability to supervise direct support line staff
The individual will preferably be bilingual and bicultural
For Courts and Community Referred Services (CCRS) Division, CAADC certification and 4 years of work experience in a related field
For Solutions to Violence Division, must have 65 hours Intimate Partner Abuse/Sexual Assault (IPA/SA) training completed
Working knowledge of wellness and recovery concepts, Medi-Cal regulations and program documentation strongly preferred
Working knowledge of Santa Clara County and surrounding areas community resources
Knowledge of case management, group and individual counseling, and linkage-referral
Experience managing productivity
Benefits
100% of premiums paid by employer for full-time employees and eligible dependent children
403(b) Retirement Plan with 5% employer match
3-weeks paid vacation to start
13 paid holidays; 96 sick hours per year (inclusive of self-care/mental health days)
Longevity bonuses
Generous family medical leave for eligible employees
Student Loan Forgiveness Program
Staff learning and development and robust in-house training opportunities
Employee-led Diversity, Equity, and Inclusion Resource Group
Company
Community Solutions for Children, Families, and Individuals
Everybody faces challenges in their lives. Nobody should have to face those challenges alone. Community Solutions makes sure they don't have to.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Erin O’Brien
President and CEO
Recent News
Charlotte Business Journal
2024-01-05
Company data provided by crunchbase