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NHE, Inc. · 19 hours ago

Community Association Manager - HOA Department

Greenville, South Carolina, United States

Full-time

Onsite

Entry, Mid Level

$60K/yr - $70K/yr

1+ years exp

NHE, Inc. is a diverse real estate management company based in Greenville, South Carolina, specializing in homeowner association management services. The Community Association Manager will manage and provide leadership to assigned properties, ensuring exceptional customer service, compliance with contractual obligations, and effective budget management.

Property DevelopmentProperty ManagementReal Estate

Responsibilities

Partner with Supervisor, Board of Directors and internal departments to develop and lead the introduction and integration of new programs, services and initiatives

Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems

Establish and maintain a positive relationship with homeowners, Board of Directors and internal departments to ensure a high level of resident service and achievement of company and property goals and objectives

Attend scheduled board meetings

Type and distribute board meeting packets prior to meetings

Conduct site inspections regularly

Identify deficiencies and provide recommendations and action plans in order to improve the property

Process and manage violations and close them out regularly

Maintain knowledge and understanding of contract between the association, vendors, and NHE

Ensure all contractual obligations are being met

Monitor vendor contracts regularly, submit renewal/cancellation notices, manage contract renewals professionally and advise supervisor of any upcoming insurance renewals or lapse in coverage

Recommend and manage the budget for the functional area of responsibility

Monitor expenses, initiate cost reduction programs and negotiate prices with vendors

Ensure property expenses are maintained within budget

Process architectural control applications and close them out in a timely manner

Maintain calendar of meetings and events and initiate and /or attend a wide range of internal and external meetings

Prepare and conduct a wide range of presentations as needed

Prepare bid comparison analysis and prepare and uses the Request for Proposal for bid solicitation

Negotiate contracts with vendors

Prepare, maintain and submit a wide range of reports, contract lists, presentations, documents and manuals as required

Update Association communications and ensure current information is displayed on the association boards and website

Prepare association newsletter and/or other communication with owners and residents as required

Keep written documentation on any potential liability for any Association and notify VP promptly

Send welcome packages to all new owners per property

Keep accounting of property expenses to ensure reimbursement

Review and distribute monthly financials to board members for each property

Monitor collections

Mail monthly late notices when applicable

Turn in information to attorney for lien procedures

Assist other Association Managers with oversight of major projects and other tasks, as needed

Qualification

Cash flow managementState statutesProject managementMicrosoft Office proficiencyCommunication skillsMechanical operations knowledgeInterpersonal skillsCritical thinkingTeamworkProblem solving

Required

Knowledge of assets, cash balance, and availability of funds for projects and cash flow management for capital improvements

Knowledge and ability to apply state Statutes and Community's documents

Excellent organization, motivation, leadership, management and interpersonal skills

Critical thinking, complex problem solving, judgment and decision making ability

Ability to apply a comprehensive knowledge of particular field of specialization to the completion of difficult assignments

Strong verbal, presentation, and written communication skills. Ability to communicate and provide guidance to all employee levels

Ability to read, analyze and interpret technical procedures, leases and/or regulations

Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet. Previous experience with financial and accounting programs preferred

Ability to work with sensitive or confidential information

Demonstrated experience managing large, complex accounts or projects. Ability to meet deadlines and work well under pressure

Ability to work well in a team environment as well as independently. Must be self-driven with the ability to identify, plan and prioritize business opportunities

High School diploma or general education degree (GED). Some college preferred. One-year related experience and/or training required; or equivalent combination of education and experience

Ability to read and comprehend instructions, correspondence, memos, emails and contracts

Ability to write effective correspondence including emails

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Ability to deal with problems involving a few concrete variables in standardized situations

Preferred

Previous experience with financial and accounting programs preferred

Knowledge of mechanical operations of a building and equipment preferred

Some college preferred

Benefits

HDHP Health Insurance Plan

PPO Health Insurance Plan

Vision Insurance

Dental Insurance

Short-Term Disability

Long-Term Disability

Group Life Insurance

Health Savings Account (offered for HDHP plan)

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

401k Retirement plan

12 Paid Holidays (includes Birthday Holiday)

Up to 130 hours of PTO

Company

NHE, Inc.

As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike.

Founded in 1969

Greenville, South Carolina, USA

201-500 employees