USAJOBS · 3 hours ago
Health Technician (Telehealth Clinical) - Advanced
Reno, Nevada, USA
Full-time
Onsite
Entry, Mid Level
$64K/yr - $83K/yr
1+ years expUSAJOBS is part of the Veterans Health Administration, seeking a Health Technician (Telehealth Clinical) - Advanced to provide high-level support and management of telehealth operations. The role involves training, managing telehealth technologies, and ensuring effective patient care through telehealth services.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Deliver established telehealth competency based training for Clinicians and telehealth staff members
Support Clinical telehealth encounters for both the patient and provider locations by serving as the tele-presenter within scope of practice and functioning as an imager
Support clinical data for telehealth store and forward applications
Manage real time clinical telehealth events, providing established patient education and providing technical and administrative support of telehealth operations
Schedule simple and complex intra-facility and inter-facility telehealth appointments
Install, configure, maintain and troubleshoot technology and perform a variety of program support duties as assigned
Travel to cross cover Community Based Outpatient Clinics within the health care system's catchment area
Other duties as assigned
Qualification
Required
You must be a U.S. Citizen to apply for this job
All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment
Selective Service Registration is required for males born after 12/31/1959
Must be proficient in written and spoken English
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Complete all application requirements detailed in the 'Required Documents' section of this announcement
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
English Language Proficiency: Must be proficient in spoken and written English
Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician
OR Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation
OR Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable
For the GS-07 Health Technician (Telehealth Clinical), applicants must at least have 1 year of experience Equivalent to the next lower grade level (GS-06) as a Health Technician (Telehealth Clinical)
In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to use independent technical judgment to analyze, evaluate and resolve problems. (b) Knowledge of quality control and assurance procedures and principles of performance improvement. (c) Ability to function effectively between competing priorities. (d) Knowledge of proper maintenance and troubleshooting of telehealth equipment. (e) Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work. (f) Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning. (g) Ability to perform successful knowledge transfer regarding the use of telehealth technologies
Physical Requirements: the work requires some physical exertion such as prolong periods of standing, bending, reaching, crouching, stooping, stretching and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients
Preferred
HIPAA Knowledge and the understanding of HIPAA regulations for patient privacy
Understanding of medical terminology
Basic understanding of medical terms and procedures
Experience in patient-facing roles with strong communication skills
Familiarity with electronical health records; including data entry, record management, and ensuring accurate and secure documentation of patient information
Experience with Clinical Support
Experience assisting healthcare providers in a clinical setting
Proficiency in basic computer and medical devices
Experience using and troubleshooting basic computer systems, including operating systems (Windows), productivity software (like Microsoft Office or Google Workspace), and electronic communication tools
Familiarity with operating and maintaining basic medical devices, such as digital blood pressure monitors, pulse oximeters, and telehealth-related equipment
Flexibility and adaptability to new technologies and workflows
Teamwork and collaborative experience with healthcare and IT staff
Administrative Skills and experience with scheduling and managing patient records
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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