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Aylo Health · 14 hours ago

Medical Receptionist

Primary Care at Kennesaw

Full-time

Onsite

Entry Level

1+ years exp

Aylo Health is dedicated to enriching the health and well-being of every life they touch. The Medical Receptionist will provide excellent customer service, manage patient accounts, and perform various administrative duties to ensure a smooth operation at the front desk.

Health CareHealth DiagnosticsMedicalPrimary and Urgent Care

Growth Opportunities

Responsibilities

Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements

Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors

Maintains patient accounts by obtaining, recording, and updating personal and financial information

Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims

Protects patients' rights by maintaining confidentiality of personal and financial information

Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays

Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry

Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times

Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality

Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized

Assist with other duties as assigned

General cleaning duties to ensure that the office remains clean and tidy for both patients and staff