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Nidec Motor Corporation · 8 hours ago

Applications Engineer - Warranty

North America/USA/Minnesota/Mankato, MN

Full-time

Onsite

Mid Level

$70K/yr - $105K/yr

Nidec Motor Corporation is the world's No.1 comprehensive motor manufacturer handling a wide range of applications. The Applications Engineer - Warranty will investigate product failures, analyze data, and provide technical support to resolve product and warranty requests while enforcing warranty policies.

ElectronicsManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Claim management: review, process, and manage warranty claims. Communicate and enforce warranty policy with customers and other Nidec facilities

Root cause analysis: Identify causes, analyze claim data, and troubleshoot repair(s) of equipment failure. Identify the parts, components, and service needed for resolution

Cross functional collaboration: As necessary, work closely with company and customer’s engineering personnel on technical matters and coordinate instructions and recommendations

Technical Support: provide technical expertise for warranty-related issues and documentation. Maintain up to date technical knowledge of company products. Work from complex engineering drawings and specifications, detailed written and verbal instructions, and handbooks

Data Analysis & Reporting: track warranty trends, analyze impacts, and generate reports as requested for management and customers

Continuous improvement: support initiatives to reduce warranty and improve reliability. Support corrective action efforts with other groups to prevent recurrence

Qualification

Data AnalysisTechnical SupportRoot Cause AnalysisMS-OfficeOracleContinuous ImprovementCommunication SkillsCollaboration

Required

MS-Office and Oracle experience required

Excellent communication skills both internally and with customers experiencing problems

Ability to travel when necessary (<5%)

US Citizenship required for positions at the North Mankato facility

Preferred

Associate (AA) or Bachelors (BS) degree preferred or relevant experience and/or training with rotating equipment

Benefits

Competitive Compensation: Attractive salary with additional bonus opportunities.

Health and Wellness: Comprehensive medical, dental, and vision coverage, effective from your first day.

Retirement Savings: 401(k) plan with a best-in-class company match of 100% on the employee’s first 6% with an additional 3% employer contribution to support your financial future.

Work-Life Balance: Generous time off package, including PTO and holidays.

Education Assistance: Tuition reimbursement and continuous learning opportunities to support your professional growth.