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Vision Innovation Partners · 18 hours ago

Systems Integration Specialist

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

Vision Innovation Partners is dedicated to protecting and restoring vision, focusing on excellent patient outcomes and experiences. They are seeking a Systems Integration Specialist to implement, enhance, and support clinical applications across the organization.

Health Care

Responsibilities

Implement, enhance and support clinical applications

Assist with the creation of standard departmental processes to meet operational goals

Adhere to IS project management standards and appropriately see projects through the project life cycle

Analyze workflow to determine system enhancement needs and changes

Work with leadership, Optical team members, and other applicable departments to prioritize system enhancements

Lead testing and implementation of enhancements

Support existing and new system features on training, go-live, and enhancements as appropriate

Plan, document and execute application features and functionality as per vendor requirements

Conduct problem analysis and issue resolution for issues related to software through the vendor support mechanisms

Provides training to office Super Users on application functionality

Qualification

CompulinkPractice management systemsSQLCustomer service skillsCommunication skillsTime management

Required

Bachelor's degree in systems, business management or related field, or more than 5 years of experience in a systems-related role in patient-facing healthcare settings

Experience with practice management systems, including Compulink, is required

Exhibit customer service skills necessary to provide ongoing support for end users

Excellent communication skills adapted to the requirements of the customers

Ability to manage competing expectations and priorities