First Citizens Bank · 19 hours ago
Receptionist - Administrative Support
San Francisco, CA
Full-time
Onsite
Entry Level
$20.52/hr - $27/hr
1+ years expFirst Citizens Bank is seeking a Receptionist to facilitate daily operations through a range of administrative support duties. The role involves coordinating documentation, handling client calls, and ensuring a professional experience for visitors while managing various administrative tasks.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Answers incoming calls and routes appropriately
Collaborates successfully with management and associates in completion of daily administration duties
Maintains open and positive communication when receiving, answering, and directing department correspondence
Corresponds with clients over the phone and occasionally in person to resolve client account issues, answer inquiries, and other support duties
Prepares and maintains a variety of documentation, performing administrative tasks including copying, scanning and mailing documents
Schedules appointments and client meetings for associates
May coordinate or maintain department calendars
Serve as the first point of contact for clients, investors, visitors and vendors, ensuring a professional and welcoming experience
Liaison to lobby security to coordinate access for external visitors and contractors
Register all visitors through Cloudgate and maintain accurate visitor logs in compliance with firm security protocols
Assist Office Coordinators with scheduling and managing conference room, meeting, and event space reservations
Assist Office Coordinators with updating event intake requests through Monday.com
Submit work orders to building management via email for repairs, lighting issues, additional cleaning and other facility needs; follow up to ensure timely completion
Oversee building maintenance and construction activities as directed by the Office Manager and Office Coordinators
Perform general front desk and concierge duties, including welcome tours, office coffee preparation, and amenity stocking
Manage the reception shared inbox and calendar
Process incoming and outgoing mail, including sorting and scanning via the Envoy delivery application
Order office supplies as needed per direction from the Office Manager and Office Coordinators
Provide support for opening and tracking work orders in Service Channel for all office maintenance needs and overseeing the ordering of supplies for the office and pantry
Possibilities of providing back up support for the San Francisco Experience Center
Assist with small projects, events and general office support as assigned by the Office Manager and Office Coordinators
Provide basic IT support and escalate issues to appropriate teams when necessary
Qualification
Required
High School Diploma or GED
1 years of experience in Administrative
Strong telephone skills
Customer service experience
Preferred
Hospitality experience
Event experience
Customer service and front desk experience
IT support experience
Administrative support
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-13
2026-01-06
Company data provided by crunchbase