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BreatheSuite · 2 days ago

Clinical Operations Manager

United States

Full-time

Remote

Mid Level

BreatheSuite is at the forefront of telehealth, delivering innovative virtual pulmonary rehabilitation to help patients with chronic lung conditions lead healthier lives. They are seeking a proactive and organized Clinical Operations Manager to ensure the smooth operation of their clinical services and oversee compliance and quality oversight for patient interactions.

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Responsibilities

Clinical Referral Analysis: Review incoming faxes and referrals within a 24-hour window to determine clinical appropriateness and safety for our programs. You will serve as the primary decision-maker on medical eligibility for new referrals

Compliance & Quality Oversight: Monitor licensing and credentialing notifications to ensure all provider-patient interactions are compliant with state-specific regulations and that evaluations are scheduled with appropriately licensed staff

Qualification

Clinical BackgroundOperations ExpertiseProactive Problem SolverExceptional OrganizationTech LiteracyHealthcare Knowledge

Required

Clinical Background: Our current care team is composed of Physical Therapists, Respiratory Therapists, and Nurse Practitioners all helping to implement our Virtual Pulmonary Rehab Program. As a result, the ability to assess clinical appropriateness for participation in our program and collaborate effectively with these disciplines is key to success in this role

Operations Expertise: Strong background in healthcare operations, clinic management, or health-tech project management

Proactive Problem Solver: You must be a self-starter who enjoys 'triaging' problems in real-time and can maintain operational excellence without constant supervision

Exceptional Organization: Highly detail-oriented with a proven ability to manage multiple projects, timelines, and departmental needs simultaneously

Tech Literacy: High level of comfort with digital health stacks

Preferred

Healthcare Knowledge: A solid understanding of the US healthcare system, including basic knowledge of billing cycles and provider credentialing, is highly preferred