NiCE · 3 hours ago
Maintenance Sales Analyst
Hoboken, NJ
Full-time
Onsite
Entry Level
2+ years expNiCE is a leading software company known for its innovative solutions in customer experience and financial crime prevention. The Maintenance Sales Analyst will ensure timely renewal of service contracts by analyzing data and engaging with customers to manage relationships and drive sales.
Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware
Responsibilities
Prepare and modify complex sales quotes for an established high-end customer base
Collect, analyze, and report data from various internal systems with the end goal of a renewal quote to the customer
Perform comprehensive data analysis and reporting as well as customer research on existing or expiring contracts
Engage closely with NICE customers to manage the relationship, the charter being to close renewal sales for NICE clients on time
Deeply understand clients business objectives and link NICE products and solutions to articulate their value aligned with customer’s strategy and direction
Develop and implement tactics and strategies to engage customers in a structured renewal timeline
Collaborate with Management to determine necessary strategic sales approaches to contracts nearing expiration
Assist in maintaining a high percentage of customer retention and annual contract value
Effectively influences stakeholders across the customer organization establishing credibility with both business and technical functions
Work closely with direct Account Executive and cross functional teams on each contract
Qualification
Required
BA or BS from an accredited university in Business Administration, Marketing, Sales, Finance, Accounting or Computer Science
2 years of finance or operations experience
Advanced experience with Microsoft Office (Word, Excel, and Outlook)
Experience with an ERP and salesforce.com highly desirable
Experience leveraging multiple channels of communication to ensure success (email, LinkedIn, phone, etc.)
Strong communication skills—verbal and written
Demonstrated organizational, prioritization, and multi-tasking skills in a fast paced work environment are necessary
Strong professional presentation that is customer oriented and committed to fast responsive turnaround times
Company
NiCE
NiCE is transforming the world with AI that puts people first.
5001-10000 employees
H1B Sponsorship
NiCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (14)
2023 (8)
2022 (8)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-02-02IPO
Leadership Team
D
David Gustafson
VP, GM of Platform
Matt Reading
VP, Customer Succes
Recent News
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2025-10-08
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2025-09-12
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