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HealthTrust Performance Group · 17 hours ago

Communications Specialist

Nashville, TN

Full-time

Onsite

Mid Level

HealthTrust Performance Group is a specialized group purchasing organization that collaborates with hospitals and health systems to deliver cost savings. They are seeking a Communications Specialist to manage member-facing contract communications, develop contract packages, and ensure accurate dissemination of information.

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Hiring Manager

Caroline Thurman Marasco

Responsibilities

Independently develops Contract Packages and updates the member portal for Commercial, Core GPO, SourceTrust and Pharmacy business units. Contract package documents include the Contract Summary/FAQ, Price File, Cross Reference, Value-Adds, Letters of Commitment, Standardization Incentive Programs, and other documents as applicable to the agreement

Independently develops documentation, and assures accuracy of all documents received in preparation of the contract package, by analyzing the information, collaborating with the Negotiator/Portfolio Specialist and Supplier. Edits all documents as necessary to assure accuracy and consistency in accordance with the agreement

Consistently meets deadlines for all member communications

Ensures that all Contract Packages are consistent with HealthTrust established marketing and brand guidelines

Develops all communications independently and in accordance with establish protocol. This is critical to the role as there is no management review of the final products before publishing

Performs peer review of contract package documents to assure quality and consistency

Provides guidance to the Sourcing team regarding required documentation, communication process and required timelines for publication

Authors the announcement articles, and leads the communication process through collaboration with the negotiator to jointly meet the established timeframe for communication to the HealthTrust membership

Actively participates in contracting Functional Team meetings and Implementation meetings regarding contract package requirements for the membership

Proactively identifies incomplete, inaccurate, or unclear information, and promptly communicates these areas of concern with the Sourcing team to prevent delays in the timeline

Develops the contract change reports weekly or per established schedule. This process is the method utilized to communicate updates regarding products that have been added or deleted to a contract, price changes, catalog number changes, contract extensions and contract expirations. Numerous HealthTrust systems are queried for the required information. The following reports are refreshed and published: Summary Change Report, Detail Change Report, Contracts by Vendor, National Contract Listing, Conversion Report, Contracting Calendar, SIP Report, Extension Report

Coordinates and collaborates with Sourcing and Legal teams to develop contents

Assures that all material is accurate, current, and that it meets all established format requirements

Coordinates and collaborates with HealthTrust Webmaster team to assure that the articles and contents are submitted, formatted, and processed as necessary for timely inclusion in the HealthTrust Response and HealthTrust Pharmacy Response

Reviews and proofs the final version of all HealthTrust Responses prior to publication to the membership

Responds to inquiries from members that are sent to the Corp Communications Coordinator inbox, or through HealthTrust Customer Service

The member portal is web based and requires experience with web content management

Assures that several areas on the Member Portal are current with updated contents, including the Contracting page (Contract Package contents) and also the News page

Updates contract information as needed, in collaboration with the negotiator and supplier

Qualification

GPO contract operationsWeb content managementProject managementDreamweaverHTMLMS OfficeAnalytical skillsInterpersonal skillsCommunication skillsCritical thinking

Required

Bachelor's degree required

Excellent interpersonal, organization, computer and analytical skills

Demonstrated excellent oral and written communication skills

Knowledge of Dreamweaver and HTML

Solid knowledge of MS Office products, particularly Excel and Word

Preferred

GPO contract operations experience preferred

Web content management experience a plus

Experience in project management or data management highly preferred

Critical thinking and ability to trouble-shoot and continually refine processes

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HealthTrust Performance Group

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HealthTrust Performance Group (HealthTrust) is a healthcare performance improvement organization owned and operated by health systems and dedicated to strengthening provider performance and clinical excellence through an aligned membership model and advisory solutions that leverage expertise, scale and innovation.

Founded in 1999