Honeywell · 2 months ago
Sr Application Engineer -Process History Database
Houston, TX, United States
Full-time
Hybrid
Senior Level
5+ years expHoneywell is a leader in connected industrial technologies, and they are seeking an Advanced Application Engineer to support their APM and PHD applications. This role involves delivering high-quality technical support, resolving complex issues, and enhancing processes to ensure customer satisfaction across heavy process industries.
AerospaceElectronicsInformation TechnologyInnovation ManagementManufacturingService Industry
Responsibilities
Deliver timely, high-quality support to our global customers, ensuring every case is handled with precision and care
Work hand-in-hand with our international team to resolve complex technical issues, keeping customers informed every step of the way
Create and contribute to knowledge base articles, drive Knowledge-Centered Support (KCS), and empower customers to self-serve through documentation and community engagement
Help enhance our processes by developing tools, refining workflows, and participating in Communities of Practice to share best practices
Participate in new product initiatives, testing, and training to ensure support teams are fully equipped ahead of product releases
Exceed Service Level Agreements (SLAs) for response and resolution times while maintaining high customer satisfaction (CSAT) and case deflection rates
Qualification
Required
Bachelor's degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics
5+ years of experience in technical support or project delivery with PHD (Process History Database), including exposure to APM (Asset Performance Management) and other MES tools (PAR/UI preferred)
Preferred
A Bachelor's or Master's degree in Chemical, Process, Control, or Instrumentation Engineering (or closely related discipline)
Strong understanding of IIS and SQL Server environments with hands-on troubleshooting ability
Foundational knowledge of HTML, JavaScript, CSS, and REST protocols (programming skills are a plus)
Exceptional communication and collaboration skills, both written and verbal
Proven problem-solving and analytical abilities with strong attention to detail
Deep technical understanding of APM/PHD usage within heavy process industries
A proactive mindset, curiosity to learn, and drive to exceed expectations
Benefits
Unlimited Vacation Plan with No Preset Maximums
Flexible Hybrid Work Schedule
Medical/Rx Health Savings Account (HSA)
Dental/Vision
Life Insurance
Short/Long-Term Disability
Employee Assistance Program (EAP)
401(k) Match
Education Assistance
Flexible Spending Accounts
Parental Leave
12 Paid Holidays
Company
Honeywell
Honeywell is a technology and manufacturing company that produces products for the automation, aviation, and energy transition industries.
10001+ employees
H1B Sponsorship
Honeywell has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (200)
2024 (183)
2023 (134)
2022 (219)
2021 (189)
2020 (160)
Funding
Current Stage
Public CompanyTotal Funding
$11.4M2009-10-27Grant· $11.4M
1985-09-27IPO
Leadership Team
Jim Masso
President & CEO - Honeywell Process Solutions
Vimal Kapur
Chairman and Chief Executive Officer
Recent News
2026-01-11
Morningstar.com
2026-01-11
Company data provided by crunchbase