Tesla · 1 day ago
Licensed Insurance Property & Casualty Customer Service Representative
Henderson, NV
Full-time
Onsite
Entry Level
1+ years expTesla is seeking an Inbound Customer Service Agent for their innovative insurance operations. The role involves handling a high volume of incoming calls, providing exceptional customer service, and ensuring compliance while assisting customers with various insurance-related inquiries.
AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
Responsibilities
Answer approximately 40 inbound calls per day in a professional and timely manner
Support a wide range of customer needs, including general policy support, billing inquiries, new business quoting and onboarding, underwriting clarification, and vehicle and garaging updates
Navigate between multiple systems and tools to assist callers
Respond to AI-transferred calls with particular attention to compliance and call documentation
Provide empathetic, knowledgeable service that builds trust and reinforces Tesla's brand values
Collaborate with peers and supervisors in a high-volume, team-oriented environment
Participate in coaching, quality reviews, and process improvement initiatives
Qualification
Required
Ability to work 8-hour shifts with one unpaid lunch break and two paid 15-minute breaks
Active Property & Casualty or Personal Lines license (required at hire)
1+ years of experience in customer service experience, call center, or insurance strongly preferred
Strong verbal communication, active listening skills and proficiency in navigating multiple systems
High attention to detail, especially in compliance-driven conversations
Ability to problem-solve, prioritize tasks in a dynamic environment, receive real-time feedback and adapting quickly to change
Preferred
1+ years of experience in customer service experience, call center, or insurance strongly preferred
Benefits
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Company
Tesla
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.
10001+ employees
H1B Sponsorship
Tesla has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)
Funding
Current Stage
Public CompanyTotal Funding
$20.12BKey Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M
Leadership Team
Vaibhav Taneja
Chief Financial Officer
Tom Zhu
SVP of Automotive
Recent News
2026-01-12
2026-01-12
2026-01-12
Company data provided by crunchbase