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Monticciolo Family and Sedation Dentistry · 2 days ago

Dental Front Desk Business Assistant

Seminole, FL

Full-time

Onsite

Entry Level

1+ years exp

Monticciolo Family and Sedation Dentistry is a busy, privately owned Dental Office seeking an energetic and knowledgeable Dental Front Desk Business Assistant. The role involves welcoming patients, managing patient information, and ensuring a smooth patient flow within the office.

DentalHealth CareHospital

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Welcomes all patients to the Office by their name; provides personal introduction

Educates patients on the completion of patient intake forms

Confirms, updates, and verifies all patient demographic and clinically necessary information

Obtains and updates patient insurance information

Educates patients on the next steps; performs patient hand-off to the Dental Assistant of clinician

Monitors patients’ waiting times; takes appropriate action to resolve patient flow issues, acknowledges wait times with patients, and offers solutions to accommodate patients’ needs

Partners with the Office team to ensure patients’ visits exceed expectations; take appropriate action when visits to not exceed those expectations

Partners with the Office team to onboard and train new team members

Updates treatment plan information in the company system at the direction of the treating Doctor; collects and posts patient payments

Partners with the Office Manager and Doctors to optimize the patient schedule and flow

Monitors computer system for late patient arrivals and missed appointments; follows-up with patients to confirm arrival or reschedule for the same day or next available appointment

Monitors computer system and completes daily patient appointment confirmations and completes insurance verifications

Performs general office duties; mail distribution; filing and pulling of patient charts; daily chart audits; ordering of office supplies; daily shipping and receiving and shredding of protected health information

Maintains a safe, clean, and professional reception area including patient entrances, waiting areas and bathrooms

Other duties as directed by supervisor

Qualification

Dental Front Desk experienceDentrixMicrosoft OfficeOperational systemsCommunication skills

Required

Education Level: High School or diploma or GED

Job Related/Industry Experience: 1-3 years

Ability to use Microsoft Office Word, Excel applications, and company operational systems

Physical Requirements: Mostly walking, talking, standing, and updating information in computer systems

Dental Front Desk experience required

Preferred

Dentrix

Benefits

Monthly Bonus Potential

Health Insurance

401k

Company

Monticciolo Family and Sedation Dentistry

We value our patient relationships, making it our priority to deliver gentle compassionate care that you deserve from a dentist.

Founded in 2001

Tampa, Florida, USA

51-200 employees

https://www.happydentistry.com

H1B Sponsorship

Monticciolo Family and Sedation Dentistry has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)