Fuse Technical Group · 1 week ago
LED Department Manager
Fuse Technical Group is seeking an LED Department Manager to lead the performance and technical integrity of their LED inventory and systems. This hands-on leadership role involves mentoring technicians, optimizing workflows, and ensuring quality control in LED operations.
Responsibilities
Lead, mentor, and develop LED technicians, QC leads, and freelance crew
Set clear expectations, workflows, and performance standards
Support training, evaluations, and corrective action when needed
Build a culture rooted in accountability, safety, and technical excellence
Partner on warehouse QC structures and LED storage optimization
Provide input on capital purchases, lifecycle planning, and inventory growth
Track KPIs related to damages, prep accuracy, returns, and labor efficiency
Own LED workflows from inbound through QC, storage, prep, show, and return
Ensure accurate prep, labeling, packing, and documentation for all LED systems
Coordinate closely with Operations, Project Management, and Warehouse leadership
Support proper crew staffing and skill alignment for each show
Serve as the LED technical authority for system design, configuration, and deployment
Support complex builds, troubleshooting, and on-site execution as needed
Review system designs for feasibility, efficiency, and inventory alignment
Assist with new product integration, testing, and team training
Establish and enforce LED QC standards, SOPs, and checklists
Ensure all LED panels, processors, power, and accessories are tested and show-ready
Enforce proper handling, rigging, and electrical safety standards
Track repairs, RMAs, and preventative maintenance schedules
Identify inefficiencies and implement improvements across LED workflows
Maintain accurate scanning and inventory control within RentalWorks
Promote a clean, organized, and safe LED work environment
Qualification
Required
5 or more years working with LED video systems in live events or touring
At least 2 years in a leadership or department management role
Strong understanding of LED panels, processors, power, data, and control systems
Experience managing warehouse-based AV or LED workflows
Ability to lead both full time staff and freelance crews
Clear communication and strong organizational skills
Experience with high resolution indoor and outdoor LED systems
Familiarity with Brompton, Novastar, and common media servers
RentalWorks experience is a plus
Touring, broadcast, or large-scale corporate event background
Ability to lift up to 50 lbs
Flexible schedule including nights, weekends, and travel as required
Ability to work in warehouse and show-site environments
Required to stand, walk, and sit; see, talk, or hear both in person and by telephone; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms
Must be able to work for extended periods at a computer and view one or more screens
Must be able to lift and carry up to 50 lbs