Lloyd Pest Control · 3 days ago
Residential Sales Manager
Lloyd Pest Control is a family-owned company that has proudly served communities since 1931. They are seeking a Residential Account Manager who will blend customer service and inside sales to help customers with pest control services while building long-term relationships.
Responsibilities
Answer inbound customer calls and respond to inquiries about residential pest control services
Recommend and sell services based on customer needs
Schedule and manage customer appointments accurately
Assist with renewals, inspections, and follow-up calls
Communicate with field technicians, sales teams, and management
Resolve customer concerns and support account retention
Maintain accurate customer records using company systems
Qualification
Required
2 years of sales experience required
Strong communication skills with a friendly, professional phone presence
Comfortable discussing pricing and service options
Ability to multitask and stay organized in a busy office environment
Basic computer skills and willingness to learn company systems
Positive attitude, strong work ethic, and team-first mindset
Preferred
5 years of experience in customer service or call center roles preferred
Experience with CRM or scheduling software (Clypboard a plus)
Familiarity with Google Workspace or Microsoft Office
Experience in home services, pest control, or similar industries
Benefits
Training provided — we invest in your success
Opportunities for growth and advancement
Stable, full-time position with performance incentives