Quadra Group · 23 hours ago
US Director of Operations
The Woodlands, TX
Full-time
Hybrid
Director/Executive
$147K/yr - $230K/yr
15+ years expQuadra Group is seeking a US Director of Operations to shape the future of their US operations. This pivotal role involves overseeing critical functions such as Operations and Facility Management, Logistics, and Health & Safety while ensuring operational excellence and strategic alignment with growth objectives.
AgricultureChemicalManufacturingMining
Hiring Manager
Sophie Thivierge, CRHA
Responsibilities
Champion a culture of safety accountability and excellence, ensuring that every team member actively contributes to risk mitigation and safe operations
Define and execute the U.S. supply chain and logistics strategy that supports our growth objectives, customer service excellence and operational efficiency
Continue to build and lead a high-performing Operations and Logistics team – fostering engagement, empowerment, and ensuring a strong culture of safety, growth and continuous improvement
Set and communicate clear strategic goals and objectives for the team aligned on the Company’s strategic plan and long-term vision for the U.S. expansion
Lead organizational change with clarity and purpose, ensuring alignment and flawless execution across functions and business groups
Develop and manage financial budgets and KPIs for U.S. operations ensuring effective cost containment and achievement of corporate financial targets
Responsibility for overall service level, productivity and cost; measure and monitor service levels, productivity parameters through established KPI’s
Establish and manage relationships with third-party logistics partners, warehouses, and satellite facilities, ensuring contractual compliance, performance, and inventory accuracy
Act as a Strategic Partner to the Commercial team and Senior Business Leaders, to optimize business and sales objectives for the Company. Become a partner of choice and demonstrate excellent business acumen to support numerous commercial key projects in the United States
Lead and coordinate major capital and infrastructure projects, ensuring they are executed safely, efficiently, and in line with strategic priorities
Continuously assess organizational capabilities against current and future needs, proactively adjusting to sustain operational excellence and customer satisfaction
Represent Quadra in key industry, regulatory, and community discussions related to logistics, infrastructure, and supply chain development in the U.S
In collaboration with the Operations and Commercial Business leadership, lead the commissioning and operation of new U.S. facilities, ensuring full compliance, readiness, and alignment with Quadra’s growth plans
Drive operational optimization and efficiency initiatives across all U.S. sites, including layout redesign, equipment choices, space utilization, and process enhancements
Oversee compliance with all relevant regulatory programs (e.g. ISO, GDP, BRC, RD, COR etc..) certifications, policies and procedures, internal and external audits to ensure successful qualification within the region
Partner with the Risk Management and Regulatory Affairs teams, to ensure ongoing compliance with EH&S, OSHA, NACD and other safety requirements, including audits for new and existing customers
Guarantee that operational capabilities consistently meet or exceed customer and industry requirements for safety, cost and service performance
Act as a change leader, driving a culture of operational excellence, innovation, and continuous improvement across the U.S. network
Proactively seek opportunities for enhancing operational and logistics efficiencies and cost-effectiveness; conduct comprehensive analyses of existing processes and identify areas for improvement, contributing to the overall optimization of business operations
Lead cross-functional initiatives to standardize and optimize processes, ensuring consistency, quality, and performance across sites
Serve as the bridge between supply chain operations and commercial functions, ensuring seamless collaboration and alignment toward shared goals
Demonstrate proficiency in identifying potential risks and formulating strategic mitigation strategies
In collaboration with the US Logistics Manager, design an optimized logistics network that balances cost, flexibility, and reliability — including warehousing, transportation, and transloading components
Lead and coordinate continuous improvement initiatives across the supply chain, employing methodologies such as Lean, NPP, Kaizen events, among others. Drive a culture of continuous enhancement to achieve operational excellence
Represent and support Supply Chain and Operations in Change Management initiatives as needed. Contribute to the successful integration of changes, aligning processes with evolving business requirement
Qualification
Required
Bachelor's degree in Supply Chain Management, Engineering, Business Administration, or related field
Minimum of 15 years of leadership, management experience in Operations and Logistics, in a distribution or manufacturing environment
At least 10 years of experience in chemical operations including in bulk chemicals, managing warehouses and/or production environment
Solid experience demonstrated in logistics, distribution, customer service, and third-party logistics (3PL) management, including performance-based vendor relationships
Strong financial acumen, with experience managing and/or improving P&L performance and operational KPIs
Demonstrated leadership qualities, able to engage, influence team and external partners
Demonstrated success in building and transforming supply chain organizations, with proven impact on service performance, scalability, and cost optimization
Strategic and analytical thinker with exceptional problem-solving and process improvement skills
Excellent skills working in an advanced IT systems environment (ERP, MS Office, Salesforce, Transportation Management System, etc.)
Exceptional communication, negotiation, organizational, and interpersonal skills
Customer-focused mindset with a solid understanding of Total Quality Management (TQM), Continuous Improvement, and Quality Assurance principles
Knowledge of continuous improvement programs and standards such as LEAN, Six Sigma or Kaizen (certification is an asset)
Experienced in leading large-scale projects or infrastructure initiatives (such as new facility design, transload, or network optimization projects)
Proven knowledge and familiarity with the following standards, but not limited to: OSHA, CSA, HRA, BRC, ISO, COR, EPA, DOT, etc
Site assessment inspection experiences an asset
Experience with Tank Farm, Rail Yard, and hazardous materials handling (HAZMAT/ERAP equivalent) considered an asset
Preferred
Project Management experience (PMP Certification, project management methodologies basic knowledge, scheduling / organization would be preferred)
Emergency response and incident command training is strongly preferred; must be available to respond to emergencies outside of regular business hours
Benefits
Flexible Remote Work & Autonomy
Tailored training
Permanent, full-time position
Competitive salary & Performance Incentives
Excellent Benefits Package
Generous Time Off
Wellness Programs
401K with match
Referral & Recognition Programs
And Much More!
Company
Quadra Group
We’re a Different Kind of Company.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2005-11-04Acquired
Recent News
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