Inside Higher Ed · 1 week ago
Business Analyst Senior
Inside Higher Ed is looking for a Business Analyst Senior to join Georgia Tech, a leading public research university. The role involves acting as a liaison between functional users and technical teams to define and document business requirements, manage system testing, and ensure effective communication and support for users.
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Responsibilities
Document and analyze more complex user business processes and requirements; identify solutions including modification of business process
Develop specifications and test plans associated with system development or modification
Advise and support technical group in systems development
Lead testing of new or modified systems
Provide communications link between user and technical group
Prepare reports and other documentation related to system assignments
Provide ongoing user support including troubleshooting and resolution of more complex system issues
Perform other duties as assigned
Qualification
Required
Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience
Eight to ten years of job related experience
Preferred
Salesforce Certified Business Analyst
Salesforce Platform App Builder
Salesforce Marketing Cloud Email Specialist
Salesforce Certified Administrator
Demonstrated Salesforce Trailhead knowledge/ranking
Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you!
Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them
Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing
Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Recent News
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2025-05-03
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