Atomicwork · 5 hours ago
Forward Deployed Engineer
Bay Area
Full-time
Onsite
Mid LevelAtomicwork is on a mission to transform the digital workplace experience through AI automation. They are seeking an experienced Forward Deployed Engineer to help build their modern service management platform, focusing on designing and deploying AI-powered workflow automation solutions tailored to customer needs.
Human ResourcesInformation TechnologyInternetSaaS
Responsibilities
Design, architect, and deploy AI-powered workflow automation solutions tailored to customer needs using Atomicwork’s platform and modern AI frameworks
Conduct deep requirements discovery and translate business problems into technical designs and implementation plans
Work hands-on with enterprise customers, becoming a trusted advisor for ITSM + AI-driven transformation
Implement integrations, automations, APIs, and microservices to connect Atomicwork within customer environments
Lead deployment cycles from prototype to production, ensuring reliability, scalability, and measurable outcomes
Train and onboard customer technical teams, ensuring best-practice configuration and adoption
Build long-term strategic relationships with customer engineering and operations teams to drive solution success
Work closely with Product and Engineering, contributing insights from real customer use cases to influence roadmap decisions
Champion AI adoption and workflow automation, driving business transformation and operational efficiency
Communicate complex ideas clearly through documentation, demos, and conversations with both technical and non-technical stakeholders
Qualification
Required
Strong engineering and technical foundations with hands-on experience building and deploying solutions
Experience with backend development using Python, JavaScript, or similar, including APIs and systems integration
Exposure to AI/ML, LLMs, or automation technologies (experience taking solutions live in production is a big plus)
Experience working in startups or high-ownership environments — startup DNA is a must
Strong problem-solving ability with a customer-first mindset
Excellent verbal, written, and presentation skills—confidence interacting with leadership and technical teams
Benefits
Competitive pay
Practical benefits for their whole family
Company
Atomicwork
Atomicwork provides modern service management and conversational ITSM software.
Founded in 2022
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$39MKey Investors
Okta Ventures
2025-09-17Series Unknown
2025-01-28Series A· $25M
2024-09-18Seed· $3M
Leadership Team
Akash Bhunchal
Founding Team, Engineering
Jeegar Shah
Head of Applied AI and Platform
Recent News
2026-01-09
Company data provided by crunchbase