Phoenix Union High School District · 22 hours ago
25/26 SY - CAMPUS TECHNOLOGY SPECIALIST (INTERNAL ONLY - CC 3118)
Phoenix, AZ
Full-time
Onsite
Mid Level
$27.03/hr - $28.27/hr
4+ years expPhoenix Union High School District is proud to serve a diverse population of 28,000 students and 4,000 employees in Arizona’s capital city. The Campus Technology Specialist (CTS) assists in the design, development, maintenance, support, and installation of campus computer networks and equipment, while also responding to Help Desk requests and managing systems infrastructure.
Education
Responsibilities
Responds to all Help Desk requests submitted through the work order system, email, phones calls, and walk-ins. Troubleshoots connectivity issues with networks and servers and issues with peripheral devices to include printers and projectors
Updates computers and servers to include software and operating systems updates and hardware upgrades
Works with campus technology team to perform routine maintenance on campus-wide technology. Provides hardware and software support, hardware and software upgrades, troubleshooting basic equipment repair for all campus technology
Manages, monitors and maintains systems and infrastructure on campus to include servers, hardware, networking, phone, bells, intercom, UPS, air conditioning units in all data closets
Installs and maintains technology and infrastructure for teachers, students, and staff. Creates and updates images on servers on a regular basis
Serves as the lead for campus site Technology Support staff; responds to questions, assigns and assists with tasks, and provides training as needed
Attends and participates in various meetings with IT Support Team, Principals & campus departments, IMC, other District staff
Collaborates with Technology and Logistics teams and vendors to support and repair hardware and networks and strategize processes for growing technology
Maintains site technology inventory. Organizes and prepares surplus and assists with the warehouse team with pick-ups
Supports the relationship between the Phoenix Union High School District and the public by demonstrating courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintains absolute confidentiality of work-related issues, client records, and school information; follows Governing Board Policies; performs all other related duties as required or assigned
Qualification
Required
High School diploma or GED equivalent; AND four years of IT support experience; OR an equivalent combination of education, training, and experience
Possess an active Arizona Department of Public Safety IVP Fingerprint Clearance Card or obtain one within the first 90 workdays of employment
Preferred
Skill in planning, prioritizing, and completing assignments with minimum supervision
Skill in troubleshooting and repairing network, server, and device connectivity issues
Skill in performing basic computer repairs
Ability to install, troubleshoot, upgrade and update computer hardware and software
Ability to communicate effectively both verbally and in writing, in particular using technical and non-technical language to explain complex subjects and processes
Ability to provide excellent customer experiences, including but not limited to interacting tactfully and courteously with the public
Ability to establish and maintain effective working relationships
Skill in researching and compiling data for reports, presentations, and technical documents
Ability to follow verbal and written instructions and procedures
Ability to type and enter data with speed and accuracy
Commitment to create and sustain a thriving learning and working environment for students and staff
Ability to use initiative within established organizational policies and procedural guidelines
Benefits
Highly Competitive Pay
Comprehensive Employee Benefits
Participation in Arizona State Retirement System
Education Loan Forgiveness (If eligible)
Vacation and Personal Leave Plans (for eligible positions)
Paid Winter and Spring Breaks
Company
Phoenix Union High School District
The Phoenix Union High School District (PXU) is one of the largest and most progressive high school districts in the United States.
1001-5000 employees
H1B Sponsorship
Phoenix Union High School District has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
Funding
Current Stage
Late StageLeadership Team
John Filippelli
CFO
Recent News
Company data provided by crunchbase