Range USA ยท 5 days ago
Sales Associate
Range USA is the leading indoor gun range and retail operator in the nation, dedicated to providing exceptional customer service. The Sales Associate role focuses on assisting customers, converting them to buyers, and ensuring a positive experience at the store.
E-CommerceRetail
Responsibilities
Commitment to the mission of Range USA by providing the easiest and best customer service in the USA
Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships
Greet customers and facilitate the customer experience
Convert Range USA customers to buyers by asking for the sale to fulfill desired experience
Ensure our customers leave with the complete package supporting their main purchase
Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions
Conduct range customer check-in in an efficient and friendly manner
Maintain the range timer for proper tracking of customer time
Ensure an efficient and compliant range firearm rental process
Utilize radios to communicate with Range Safety Officer regarding safety and customer issues
Answer customer questions regarding product pricing, features, benefits, and availability
Maintain compliance with all involved government agencies including 4473 and background check processes
Remain up to date on new product and industry news
When acting as an ecommerce picker, the pickup dashboard must be checked every hour and any new orders should be picked
Qualification
Required
High School Diploma or equivalent required
1-2 years of customer service sales experience preferably within a specialty retail environment
Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information
Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays
Must be 21 years of age
Preferred
Possess the following core values: Curious, Passionate, Do It Right, Service
Benefits
Free Elite Membership (Unlimited Shooting)
Industry Leading Online and Store Discounts
Free Classes
Ability to Utilize Manufacturer Programs
No firearm experience needed: We Offer Paid Training