Piper Companies ยท 8 hours ago
Senior ServiceNow Technical Leader/Developer
Reston, VA
Full-time
Onsite
Senior Level, Lead/Staff
$150K/yr - $180K/yr
10+ years expPiper Companies is seeking an experienced Senior ServiceNow Technical Leader/Developer to join an enterprise technology organization based in Reston, VA. This role will drive platform strategy, lead complex implementations, and ensure the long-term scalability and optimization of the ServiceNow ecosystem.
Management Consulting
Responsibilities
Lead the architectural design and strategic direction of the ServiceNow platform, ensuring alignment with business objectives and industry best practices
Partner with business leaders, stakeholders, and technical teams to deliver innovative, scalable ServiceNow solutions
Define and maintain platform roadmaps focused on performance, stability, scalability, and audit compliance
Architect workflows, integrations, and modules to expand platform capabilities
Drive end-to-end implementation of ServiceNow solutions across Core Platform, ITSM, ITAM, ITOM, SecOps, GRC, TPRM, and additional modules
Oversee platform upgrades and ensure compliance with enterprise security and regulatory standards
Provide technical leadership for configuration, customization, and development efforts
Maintain documentation, technical knowledge bases, and training materials for process owners and stakeholders
Establish governance frameworks and enforce technical best practices
Mentor and guide a team of ServiceNow engineers, fostering a collaborative and high-performance culture
Partner with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success
Demonstrate strong decision-making skills and the ability to meet deadlines while leading multiple teams
Collaborate with executive leadership to understand business goals and deliver measurable, value-driven solutions
Communicate project status, risks, and milestones to ServiceNow leadership and stakeholders
Implement governance and continuous improvement practices to enhance platform performance and operational efficiency
Stay current with ServiceNow releases, trends, and emerging capabilities, applying new features to improve the platform
Encourage innovation by creating a safe environment for engineers to explore new technical solutions
Qualification
Required
10+ years of hands-on ServiceNow experience with deep expertise in ITSM, ITAM, ITOM, SecOps, GRC, and TPRM
Proven background in designing and architecting complex ServiceNow implementations, including custom applications and integrations
Demonstrated success leading technical teams and delivering enterprise-scale projects
Proficiency in JavaScript, Glide scripting, and Service Portal technologies (HTML, CSS, AngularJS, SASS, Bootstrap)
Strong understanding of CMDB, Asset Management, Discovery, Incident, Problem, and Change Management
Experience integrating ServiceNow with external systems using REST/SOAP APIs, Integration Hub, and Spokes
Strong mentorship capabilities and experience fostering high-performing engineering teams
Excellent communication skills with the ability to translate complex technical concepts for business stakeholders
Bachelor's degree in IT, Business, or related field preferred (or equivalent experience)
ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Preferred
Nice-to-have: Perl and Python experience in a Linux environment
Familiarity with Agile, Scrum, and Kanban methodologies
ITIL v3/v4 certification is a plus
Certified Technical Architect (CTA) is a significant plus
Company
Piper Companies
At Piper, we obsess about the success of our customers and consultants.
501-1000 employees
H1B Sponsorship
Piper Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (2)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Justin Jordan
Founder and Chairman
Company data provided by crunchbase