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Flow · 10 hours ago

Leasing Specialist

Fort Lauderdale, FL

Full-time

Onsite

Entry Level

1+ years exp

Flow is a company reimagining living experiences through technology and community engagement. The Leasing Specialist will be responsible for showing model units to potential renters, leasing apartments, and ensuring resident satisfaction while achieving property revenue and occupancy goals.

Commercial Real EstateCommunitiesProperty DevelopmentReal EstateResidential

Responsibilities

Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings

Execute digital and physical marketing initiatives to drive external traffic to the property

Ensure that the property remains in tour-ready condition at all times

Greet prospects, conduct property tours, and show model apartments

Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew

Process applications, review credit screenings, background checks, and prepare lease and move-in packages

Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents

Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90-60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time

Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems. This requires the ability to remain calm and respectful during conflict resolution

Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times

Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture

Design and execute off-site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other property-specific marketing plans

Complete various accounting, financial, and administrative reports as necessary

Represent the property and the company professionally through dress and behavior

This role requires weekend and holiday availability, as providing the best experience for our current and future tenants means being present during those times