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DNI (Delaware Nation Industries) · 16 hours ago

Computer Specialist III

Aiken, South Carolina, United States

Full-time

Onsite

Mid Level

DNI (Delaware Nation Industries) is seeking a Computer Specialist III to provide contract assistance at the Department of Energy Savannah River Site in Aiken, SC. The role focuses on enhancing end-user satisfaction through IT support and relationship management, as well as leading and mentoring team members.

Business DevelopmentConsultingInformation ServicesInformation TechnologySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Promoting self-service tools and maintaining IT relationships to improve end-user satisfaction and productivity

Interfacing with M & O contractors on IT-related matters

Conducting end-user satisfaction surveys

Developing strategies for leveraging social networking

Handling and escalating trouble tickets

Leading other specialists

Assisting the Team Lead

Mentoring peers

Participating in continual process improvement and training activities

Qualification

Contract AssistanceIT RelationshipsEnd-User SatisfactionTrouble Ticket ManagementSocial Networking StrategiesProcess ImprovementTraining ActivitiesLeadershipMentoringTeam Collaboration

Required

Provides contract assistance to government and contractor employees at the Department of Energy (DOE) Savannah River Site (SRS) in Aiken, SC

Promotes self-service tools and maintains IT relationships to improve end-user satisfaction and productivity

Interfaces with M & O contractors on IT-related matters

Conducts end-user satisfaction surveys

Develops strategies for leveraging social networking

Handles and escalates trouble tickets

Leads other specialists

Assists the Team Lead

Mentors peers

Participates in continual process improvement and training activities

Company

DNI (Delaware Nation Industries)

The DNI family consists of tribally owned companies featuring multiple HUBZone and SBA 8(a) Certified companies operating as federally recognized prime contractors providing state-of-the-art Enterprise IT services, Cybersecurity services, Research and Development, Construction, Management, and Professional services to federal and commercial clients.

Founded in 2015