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Versant Media · 5 days ago

UX Researcher

New York, NY

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $130K/yr

3+ years exp

Versant Media is a leading force in news, sports, and entertainment, home to iconic brands that connect audiences. As a UX Researcher, you will drive user research initiatives to generate actionable insights for digital consumer products, collaborating with cross-functional teams to influence product direction.

BroadcastingInformation TechnologyMedia and Entertainment

Responsibilities

Lead research projects from inception to completion (including study design, participant recruitment, data collection, analysis, and presentation of findings for generative and evaluative research studies on multiple aspects of News products and experiences

Translate complex research findings into clear, actionable insights and communicate them independently and effectively to stakeholders at all levels

Collaborate closely with Product Managers, Designers, Engineers, and Data Analysts to inform product direction and measure impact

Advocate for the user at every stage of product development and champion a culture of empathy and evidence-based decision-making

Contribute to the strategic vision for UX across the company, particularly as it relates to media consumption, personalization, accessibility, and cross-platform engagement

Have accountability for the quality of your research deliverables, ensuring a high bar for execution throughout the research process

Own and drive your user research roadmap, ensuring stakeholder and product needs are met and well aligned to achieve organizational KPIs and goals

Connect with other Research colleagues across Versant to share insights as well as lessons learned in conducting research

Staying on top of industry trends and emerging technologies, continuously evolving our research methodologies and approaches

Qualification

UX researchQualitative research methodsQuantitative research methodsData storytellingBehavioral user analyticsCollaborationCommunication skillsProject management

Required

Bachelor's degree in HCDE, Human-Computer Interaction, Human Factors, Psychology, Cognitive Science, or a related field

3+ years professional experience of conducting UX research, that has influenced product decisions through research insights in digital consumer and enterprise products

A strong research portfolio demonstrating past work experience and deliverables

Experience conducting both foundational and tactical research employing a variety of qualitative and quantitative research methods — including surveys, moderated and unmoderated usability studies, diary studies, digital ethnographies, card sorting exercises, focus groups, etc

Deep understanding of the strengths and weaknesses of different research methods, including when and how to apply them during the product development lifecycle

Broad familiarity with behavioral user analytics and how to incorporate them into UX research efforts

Excellent data storytelling and presentation skills

Experience collaborating with and influencing senior stakeholders